Patient Care Manager II - Main Operating Room (Full-Time, 8-Hour Day Shifts)

Stanford Health Care•Stanford, CA

3d•$97 - $129•Onsite

About The Position

The Patient Care Manager is a Registered Nurse who provides unit leadership in partnership with nursing staff, the healthcare team, and hospital and system leaders to develop a quality practice setting that supports professional nursing and quality patient care. The role is accountable for the effective delivery of competent, compassionate, and efficient patient care, and for the operation of assigned patient care units, services, staff, and facilities. The Patient Care Manager II designation is based on span of control, hours of operation, and unit complexity. The manager plans, organizes, and directs nursing services; coordinates care with other services and disciplines; oversees unit operations, staffing, budgets, and personnel; and ensures compliance with accreditation and regulatory standards, quality improvement, safety, risk management, and hospital and unit policies. The role also develops staff, improves communication and unit operations, and is accountable for patient and staff satisfaction and the services delivered.

Requirements

Bachelor’s or master’s degree in Nursing or a related field from an accredited college or university.
Three years of progressively responsible and directly related work experience.
RN—Registered Nurse state licensure and/or compact state licensure.
Ability to contribute to healthcare policy formulation in partnership with a multidisciplinary team.
Ability to delegate responsibly in accordance with others’ ability and preparation, standards of practice, and regulatory guidelines.
Ability to develop programs and lead process-improvement projects.
Ability to establish strategic direction and business plans for a functional group.
Ability to initiate and implement changes that improve the quality and safety of patient care delivery.
Ability to provide leadership, influence others, prioritize system resources, promote cooperation, and act as a role model, resource, and mentor.
Ability to supervise, coach, mentor, train, and evaluate work results.
Ability to use information and keep abreast of technology developments to communicate, manage knowledge, mitigate error, and support patient-care decision-making.
Knowledge of current nursing theories, principles, practices, standards, emerging technologies, techniques, and approaches, as well as the healthcare system and professional accountability.
Knowledge of applicable laws, rules, regulations, accrediting and certifying standards, and hospital and department policies, protocols, and procedures for nursing care.
Knowledge of organizational, administrative, fiscal, and personnel-management principles and practices relevant to nursing in healthcare.
Knowledge of healthcare and hospital-system organization, administration, trends, clinical management, leadership, coordination, and operational direction.

Responsibilities

Plan, organize, and direct nursing services, including patient assessment, implementation of physicians’ orders and treatment plans, medication administration, record keeping, and monitoring and evaluating care processes and outcomes.
Coordinate nursing activities with other services and disciplines, and demonstrate clinical competency in the assigned specialty area.
Communicate clearly to support team effectiveness, manage conflicts, and engage employees and interdisciplinary colleagues in unit activities and performance changes.
Plan and forecast department budgets, calculate required FTEs, interpret fiscal reports, project workload, monitor productivity, and perform variance analysis.
Identify unit and capital budget needs with physician and nursing colleagues; plan staff scheduling, position controls, and attendance control procedures.
Direct personnel management, including interviewing, hiring, training, orienting, precepting, evaluating, and conducting performance appraisals; address transfers, promotions, disciplinary actions, and grievances.
Assume 24-hour responsibility and accountability for assigned units, services, staff, and facilities; direct short- and long-term departmental activities in alignment with hospital goals and accrediting standards.
Provide leadership, direction, and consultation to staff and interdisciplinary team members regarding nursing care and professional nursing practice.
Access and use appropriate data to monitor unit operations and achieve patient and staff satisfaction targets.
Develop, implement, and evaluate process-improvement projects and processes to improve patient care.
Facilitate nursing staff professional development and clinical growth through unit-specific competencies and education based on assessed staff needs.
Support clinical and service quality indicators and foster patient care that is safe, effective, patient-centered, timely, efficient, and equitable.
Promote the Stanford Health Care C-I-CARE experience pillars: anticipate patient needs, guide patients and families, and coordinate care.