Patient Care Manager II - Main Operating Room (Full-Time, 8-Hour Day Shifts)

Stanford Health Care•Palo Alto, CA

About The Position

The Patient Care Manager is a Registered Nurse who provides unit leadership and works in partnership with nursing, the healthcare team, and hospital and system leaders to develop a quality practice setting that supports professional nursing and quality patient care. The role is accountable for effective delivery of competent, compassionate, and efficient patient care, and for coordination of care; supervision of a professional team; administrative and budget management; problem solving; organizational change management; regulatory compliance; quality assurance and improvement; safety and risk management; and implementation of hospital and unit policies, goals, and objectives. The Patient Care Manager I versus II designation is based on span of control, hours of operation, and unit complexity. For the Main Operating Room, the Patient Care Manager plans, organizes, and directs nursing services; oversees patient care and coordinates nursing activities with other disciplines; leads personnel management, fiscal planning, scheduling, and unit operations; and promotes staff development, safety, service quality, and continuous improvement. The role assumes 24-hour responsibility and accountability for assigned units, services, staff, and facilities. Candidates must hold an active Registered Nurse license and have a bachelor's or master's degree in Nursing or a related field, along with three years of progressively responsible and directly related work experience.

Requirements

Bachelor's or master's degree in Nursing or a related field from an accredited college or university.
Three years of progressively responsible and directly related work experience.
Registered Nurse (RN) state licensure and/or compact state licensure.
Ability to contribute to healthcare policy formulation in partnership with a multidisciplinary team.
Ability to delegate responsibly in accordance with others' abilities, preparation, standards of practice, and regulatory guidelines.
Ability to develop programs and lead process improvement projects.
Ability to establish strategic direction and business plans for a functional group.
Ability to initiate and implement changes that improve the quality and safety of patient care delivery.
Ability to provide leadership, influence others, prioritize system resources, promote cooperation, and serve as a role model, resource, and mentor.
Ability to supervise, coach, mentor, train, and evaluate work results.
Ability to use information and stay current with technology developments to communicate, manage knowledge, mitigate error, and support patient-care decisions.
Knowledge of current nursing theories, principles, practices, standards, emerging technologies, techniques, and approaches, and of accountability for practice outcomes.
Knowledge of laws, regulations, accrediting and certifying standards, and applicable hospital and unit standards, protocols, policies, and procedures.
Knowledge of organization, administration, fiscal management, and personnel management principles and practices relevant to nursing.
Knowledge of healthcare and hospital system organization, administration, trends, and practices sufficient to provide clinical management, leadership, coordination, and operational direction.

Responsibilities

Plan, organize, and direct nursing services, including patient assessment, implementation of physician orders and treatment plans, medication administration, and record keeping.
Monitor and evaluate patient care processes and outcomes, and coordinate nursing activities with other services and disciplines.
Demonstrate clinical competency in the assigned specialty and role-model nursing practice consistent with organizational and department mission, vision, and values.
Communicate clearly and effectively to strengthen teamwork, manage conflict, engage employees and interdisciplinary colleagues, and support performance changes.
Collaborate within the unit and across hospital departments and disciplines to improve problem solving, decision making, and performance.
Plan and forecast department budgets, calculate required FTEs, interpret fiscal reports, project workload, and monitor and enhance productivity.
Analyze financial variances, identify key drivers, and identify unit and capital budget needs with physician and nursing colleagues.
Plan and implement staff scheduling, position controls, and attendance control procedures.
Direct personnel management in accordance with labor laws, collective bargaining agreements, and hospital and nursing policies.
Interview, hire, train, orient, precept, and evaluate new staff; conduct performance appraisals; and make or participate in employment status and pay decisions.
Participate in initiating and documenting disciplinary actions and responding to grievances.
Assume 24-hour responsibility and accountability for assigned patient care units, services, staff, and facilities.
Plan, organize, and direct short- and long-term departmental activities in alignment with hospital goals and accrediting standards.
Provide leadership and direction to staff and serve as a resource and consultant on nursing care and professional nursing practice.
Use appropriate data to monitor unit operations and achieve patient and staff satisfaction targets.
Develop, implement, and evaluate process improvement projects and processes to continually improve patient care.
Facilitate nursing staff professional development and clinical growth through unit-specific competencies and educational opportunities based on staff needs.
Support clinical and service quality indicators and create a safe, effective, patient-centered, timely, efficient, and equitable care environment.
Promote the C-I-CARE standards and Stanford Health Care's patient and family experience pillars: Know Me, Show Me the Way, and Coordinate for Me.