Patient Care Manager II - Operating Room (Full-Time, 8-Hour Evening Shifts)

Stanford Health Care•Palo Alto, CA

10d•$97 - $129

About The Position

The Patient Care Manager II is a Registered Nurse who provides unit leadership in partnership with nursing, the healthcare team, and hospital/system leaders to develop a quality practice setting that supports professional nursing and quality patient care. The role is accountable for effective delivery of competent, compassionate, and efficient patient care, including coordination of care; supervision of nursing and other staff; administrative and budget management; troubleshooting; organizational change management; regulatory and accreditation compliance; quality assurance and improvement; safety and risk management; and implementation of hospital and unit policies and goals. The Patient Care Manager designation is based on span of control, hours of operation, and unit complexity. This manager plans, organizes, and directs nursing services for assigned unit(s), coordinates nursing activities with other services, and monitors patient-care processes and outcomes. The position also oversees fiscal planning, staffing and personnel management, staff development, performance improvement, and quality management. It carries 24-hour responsibility and accountability for the operation of assigned units, services, staff, and facilities. The role is based at Stanford Health Care and is a full-time position working 8-hour evening shifts. The selected candidate will support Stanford Health Care’s C-I-CARE patient-experience framework by anticipating patient needs, guiding patients and families toward better outcomes, and coordinating care.

Requirements

Bachelor’s or master’s degree in Nursing or a related field from an accredited college or university.
Three years of progressively responsible and directly related work experience.
Registered Nurse (RN) state licensure and/or compact state licensure.
Ability to contribute to healthcare policy formulation in partnership with a multidisciplinary team.
Ability to delegate activities responsibly according to others’ abilities, preparation, standards of practice, and regulatory guidelines.
Ability to develop programs and lead process-improvement projects.
Ability to establish strategic direction and business plans for a functional group.
Ability to initiate and implement changes that improve the quality and safety of patient-care delivery.
Ability to provide leadership, influence others, prioritize system resources, promote cooperation, and serve as a role model, resource, and mentor.
Ability to supervise, coach, mentor, train, and evaluate work results.
Ability to use information and keep current with technology developments to communicate, manage knowledge, mitigate error, and support patient-care decisions.
Knowledge of nursing theories, principles, practices, standards, emerging technologies, techniques, approaches, and professional accountability.
Knowledge of applicable laws, regulations, accreditation standards, and hospital and department policies and procedures governing nursing care.
Knowledge of organizational, administrative, fiscal, and personnel-management principles and practices relevant to nursing.
Knowledge of current healthcare and hospital-system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction.

Responsibilities

Plan, organize, and direct nursing services for assigned unit(s), including patient assessment, implementation of physician orders and treatment plans, medication administration, record keeping, and evaluation of care processes and outcomes.
Coordinate nursing activities with other services and disciplines; demonstrate clinical competency and model nursing practice consistent with organizational and departmental values.
Communicate clearly, manage conflicts, engage employees and interdisciplinary colleagues, and collaborate across hospital departments to improve problem solving, decision making, and performance.
Plan and forecast department budgets, calculate staffing requirements, interpret fiscal reports, project workload, monitor productivity, and conduct variance analysis.
Identify unit and capital budget needs with physician and nursing colleagues, and manage staff scheduling, position controls, and attendance procedures.
Direct personnel management, including interviewing, hiring, training, orientation, precepting, evaluation, performance appraisals, employment-status decisions, disciplinary actions, and grievance responses.
Assume 24-hour responsibility and accountability for assigned units, services, staff, and facilities; direct departmental activities in alignment with hospital goals and accreditation standards.
Provide leadership and direction to staff, support departmental and hospital goals, and serve as a resource and consultant on nursing care and professional practice.
Use appropriate data to monitor unit operations and achieve patient and staff satisfaction targets.
Develop, implement, and evaluate process-improvement projects to continually improve patient care.
Facilitate nursing staff professional development and clinical growth through unit competencies and educational opportunities based on staff needs.
Support clinical and service quality indicators and promote patient care that is safe, effective, patient-centered, timely, efficient, and equitable.
Apply Stanford Health Care’s C-I-CARE experience pillars: anticipate patient needs, guide patient and family actions, and coordinate care.