Patient Care Liaison

OSF HealthCare•Bloomington, IL

About The Position

A Patient Care Liaison greets and talks with patients, family members, and visitors, and assists them with information and services during their stay. The role performs duties related to patient registration and transfers, assembles and maintains patient charts, completes documentation in an electronic health record, and may run errands or transport patients for patient care unit staff upon request. Duties may vary slightly by assigned unit or shift.

Requirements

  • High school diploma or equivalent.

Nice To Haves

  • Six or more months of experience in office, hospital, or administrative duties, customer service, and computer knowledge.

Responsibilities

  • Greet and communicate with patients, family members, and visitors.
  • Assist patients, family members, and visitors with information and services during their stay.
  • Perform duties related to patient registration and patient transfers.
  • Assemble and maintain patient charts.
  • Complete documentation in an electronic health record.
  • Run errands and transport patients for patient care unit staff upon request.

Benefits

  • Comprehensive, market-competitive total rewards package including benefits, compensation, recognition, and well-being offerings.
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