Patient Care Executive
About The Position
The Patient Care Executive is accountable for leadership, strategic direction, and administration of day-to-day operations associated with direct patient care across all care settings. The role leads, supports, and models a mission- and service-oriented culture focused on patient safety, quality, patient experience, and employee engagement around the clock. This executive is a member of the organization- and system-level executive leadership teams. The position provides leadership for nursing services and clinical operations, develops and oversees clinical and operational programs, establishes patient-care management frameworks, and leads process improvement and innovative care-delivery initiatives. It collaborates with physicians, clinical and departmental leaders, educators, governing bodies, community stakeholders, and system colleagues. The executive is responsible for promoting patient-centered care, evidence-based practice, regulatory compliance, continuous quality and safety improvement, nursing education and standards, staffing and resource allocation, budgeting, operational effectiveness, and the development and retention of nursing leaders and staff.
Requirements
- Bachelor's degree in Nursing (BSN) or a related field.
- Master's degree in nursing or a related field, or the knowledge and skills associated with an advanced degree or a written plan to obtain these qualifications.
- Registered Nurse (RN) licensure in the state of practice.
- Certification in Executive Nursing Practice Exam (CENP), Nurse Executive (NE-BC), or Nurse Executive Advanced (NEA-BC).
Nice To Haves
- DNP degree in Nursing Executive Leadership.
Responsibilities
- Serve as an integral member of organization and system leadership teams and coordinate leaders in delivering nursing care, treatment, and services.
- Represent nursing in organizational decision-making and with the governing body, medical staff, and clinical leaders.
- Lead strategic development, implementation, and maintenance of clinical and operational services and programs aligned with community needs and system initiatives.
- Establish a patient-care management framework that accounts for patient mix, community needs, staff capabilities, personnel, material resources, regulatory requirements, and healthcare expectations.
- Lead process improvement and innovative care-delivery or operational models to improve clinical services, outcomes, patient throughput, and safety.
- Lead clinical teams in delivering nursing care, treatment, and services; establish a vision for patient experience and act on patient and family feedback.
- Promote service excellence, a patient-centered healing environment, and superior service and care delivery.
- Collaborate with the CMO, physicians, colleagues, and departmental leaders to advance organizational philosophy and goals.
- Build collaborative relationships with internal and external stakeholders, represent the organization in community activities, and collaborate with nursing educators and leaders on nursing curricula when available.
- Promote workplace technology that streamlines operations, facilitates communication, and improves work processes; foster collaboration in a matrixed environment.
- Champion patient safety and continuous improvement in safety and quality; oversee programs to measure, assess, and improve patient care, treatment, and services.
- Ensure quality assessment, performance improvement, and training programs address identified infection prevention and control issues and that corrective plans are implemented.
- Maintain knowledge of clinical practice, regulatory requirements, healthcare economics, and policy; coordinate care across programs, services, sites, and departments.
- Lead continuous improvement in care management, transitions of care, and utilization management.
- Incorporate current nursing research, professional standards, and expert literature into nursing policies and procedures; promote evidence-based decisions and integrate the Adventist Professional Practice model.
- Oversee development, implementation, and evaluation of hospital-wide nursing programs, policies, procedures, and staff guidelines consistent with regulatory requirements.
- Approve nursing policies, procedures, and standards; ensure access to and periodic review of these materials; set standards of practice for licensed and unlicensed nursing staff.
- Ensure adequate supervision and evaluation of clinical activities performed by non-employee personnel; oversee peer review, including APN evaluation and performance.
- Oversee ongoing education and development for nursing and other clinical staff, assess needs, plan programs, monitor educational conditions and resources, and ensure mandated education is completed.
- Maintain overall responsibility and authority for nursing services 24 hours a day, 7 days a week, including oversight of safe, effective, high-quality care throughout the hospital and hospital-based entities.
- Manage nursing services' budget, productivity, consumer satisfaction activities, and staff retention efforts; promote financial stewardship and clinical excellence in operating and capital decisions.
- Allocate financial and human resources to improvement activities and cost-effective service delivery; establish performance measures and work with department management to ensure efficient operations.
- Oversee departmental budgets, expenditures, staffing, space, and other resource needs while maximizing efficiency and cost-effectiveness.
- Collaborate on business plans, define short- and long-term outcomes, and develop implementation, monitoring, reporting, and evaluation plans.
- Coordinate hospital-wide plans for nursing care and ensure a consistent standard of practice and regulatory compliance across the organization.
- Ensure nursing personnel have appropriate education, experience, licensure, competence, and specialized qualifications for each patient's needs.
- Develop nursing leaders able to meet financial goals, recruit and retain staff, mentor and coach teams, promote teamwork, and build positive relationships with patients, physicians, and families.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
