Patient Care Coordinator/ Burn and Plastic Surgery Clinics - Harborview
About The Position
Harborview Burn and Plastic Surgery Clinic has an outstanding opportunity for a Full-time Days Patient Care Coordinator. This is a six-month fixed duration assignment from the date of hire. The position is on-site with no telework. The Burn and Plastic Surgery Clinics at Harborview Medical Center offer outpatient care for adults and children with small acute burns and other acute and chronic wounds, as well as plastic reconstructive injuries. They treat a variety of conditions, including traumatic injuries to the face and jaw, skin disorders with skin loss, lacerations, pressure sores, ulcers, keloids, congenital defects, skin tumors, nerve/tendon injuries and amputations. Patients receive wound care, dressing changes and outpatient physical therapy, including scar control. The care team includes board-certified burn surgeons, plastic surgeons, registered nurses, physical therapists, occupational therapists, clinical psychologists, social workers and other medical professionals.
Requirements
- A Bachelor’s Degree in a medically related or public relations field AND two years of experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology.
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Responsibilities
- Act as a primary liaison for UWMC/UW Medicine Harborview and represent departmental physician(s) with hospital, patient and family, referring physicians, outside agencies, staff from outside hospitals and general public by providing information and advice regarding UWMC hospital services
- Uses effective oral and written communication with a variety of Health Care Professionals, patients and their advocates hospital and clinic personnel both at UWMC and other medical facilities, representatives of insurance companies and other organizations related to the health care industry
- May provide clinic charges for visit types, procedures, and surgeries to patients or prospective patient to the clinic. May provide estimated charges based on plan of care for purpose of patient deposits when patient is determined to be self-pay. This is done in conjunction with Financial Services and under the direction of the Health Services Manager, clinic Manager
- Responsible for coordination of pre-admissions tests and procedures
- Schedule and communicates pre-op planning and preparation to patient. Sends appointments and other information to patients
- Manages OR block time. Release block-time and requests OR time through the Surgical Services Website
- Responsible for scheduling, rescheduling, and canceling surgeries on ESI scheduling system and will monitor case order day prior to surgery and make any necessary changes
- Other duties assigned
Benefits
- Conveniently located near public transportation
- Opportunity to provide career growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
