Patient Care Coordinator - Columbine Family Practice

OnPoint Medical Group • Littleton, CO

4d

About The Position

OnPoint Medical Group is seeking a Patient Care Coordinator for Columbine Family Practice. The role supports a seamless, positive patient experience by managing registration, appointment scheduling, and communication between patients and healthcare providers. As a first point of contact, the coordinator provides customer service and handles sensitive patient information confidentially and professionally. The position also supports clinic operations through insurance verification, billing assistance, and organized patient records. It typically reports to the Front Office Supervisor and also takes direction from the Practice Manager. This position has no supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• Proficiency with computer systems and electronic health record (EHR) software.
• Strong verbal and written communication skills and excellent telephone etiquette.

Nice To Haves

• Associate degree or higher in healthcare administration or a related field.
• Experience in a primary care or outpatient clinic setting.
• Familiarity with healthcare compliance standards such as HIPAA.
• Certification in medical office administration or patient coordination.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge of medical insurance processes, patient billing, and appointment scheduling.
• Proven experience in healthcare registration or front desk operations in a medical or clinical environment.

Responsibilities

• Greet and register arriving patients, accurately collecting personal and insurance information.
• Schedule and confirm appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, respond to patient inquiries, and direct calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and comply with healthcare regulations and privacy standards.
• Complete pre-visit planning accurately and consistently, including reminding patients of visits and verifying insurance.

Benefits

• Health insurance plan options for employees and dependents.
• Dental and vision coverage for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• Eligibility for a 401(k) after six months of employment, with a 4% match that vests immediately.
• PTO accrued.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED