Medical Assistant Supervisor - Columbine Family Practice

OnPoint Medical Group • Littleton, CO

4d • $27 - $32

About The Position

OnPoint Medical Group is seeking a Medical Assistant Supervisor for Columbine Family Practice. OnPoint Medical Group is a physician-led network of primary and urgent care providers focused on expanding access to quality, effective, and affordable healthcare. Its coordinated services connect physicians, nurses, specialists, labs, and medical records to support patient and family health and wellness.

The back-office Medical Assistant Supervisor performs the duties of a Medical Assistant and directly manages the Medical Assistant staff, serving as a liaison between management and staff. The role supports patient care and provides first-level counseling to staff. The position typically works Monday through Friday, 8 a.m. to 5 p.m.; varying weekday hours and Saturdays may be needed to meet business needs.

The supervisor oversees staffing, scheduling, hiring, onboarding, education, performance evaluations, coaching, and progressive discipline in coordination with the Practice Manager. The role also supports appropriate patient care, maintains confidentiality and accurate electronic medical records, follows OSHA, CLIA, and HIPAA requirements, and works to meet or exceed service standards. The stated salary range is $27–$32 per hour.

Requirements

• Graduate of an accredited Medical Assistant program.
• Maintain certifications in accordance with state guidelines.
• At least 3 years of Medical Assistant experience.
• At least 1 year of experience as a Medical Assistant Lead or Supervisor.
• Current BLS card.
• Strong computer skills.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where needed.
• The role requires regularly standing; using hands to finger, handle, or feel; reaching with hands and arms; and talking or hearing. It occasionally requires walking, sitting, and stooping, kneeling, crouching, or crawling.
• Frequently lift or move up to 10 pounds and occasionally lift or move more than 25 pounds.
• Close and distance vision and the ability to adjust focus.

Nice To Haves

• Nationally recognized Certified Medical Assistant (CMA) credential strongly preferred.
• EMR experience preferred.
• 5 or more years of experience as a Medical Assistant.
• IV certification preferred.
• Bilingual ability.
• Experience with the Athenahealth practice management system.

Responsibilities

• Supervise all Medical Assistant staff.
• Create and maintain schedules for Medical Assistant staff.
• Hire staff to meet staffing needs, including scheduling and conducting interviews.
• Demonstrate competency and professional responsibility in the Medical Assistant role.
• Administer progressive discipline in coordination with the Practice Manager.
• Conduct performance evaluations for Medical Assistants.
• Use performance evaluations to support staff development and keep the Practice Manager informed of personnel issues.
• Coach Medical Assistant staff on performance and develop action plans when necessary, in conjunction with the Practice Manager.
• Maintain confidentiality when interacting with patients, families, personnel, and the public.
• Provide onboarding and annual education for Medical Assistants.
• Present a positive and helpful public-relations image to the team, peers, patients, and visitors.
• Follow up on inaccuracies made by Medical Assistants in the electronic medical record.
• Maintain a neat, clean, and functional workstation.
• Know the location of and how to use policy and procedure manuals.
• Plan and conduct team meetings as required.
• Complete required certifications, become proficient in clinic systems and procedures, and maintain knowledge of policies, practices, and procedures.
• Maintain certifications in accordance with state guidelines.
• Demonstrate knowledge of appropriate patient-care rationale and evaluate staff knowledge of appropriate patient care.
• Follow OSHA and CLIA standards, policies, and procedures.
• Follow HIPAA standards, policies, and procedures.
• Perform duties to achieve or exceed established service standards.
• Assist with patient care.

Benefits

• Health insurance plan options for employees and dependents.
• Dental insurance for employees and qualified dependents.
• Vision insurance for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• Flexible spending account options.
• 401(k) eligibility after 6 months of employment, with a 4% match that vests immediately.
• Paid time off earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed