Medical Assistant Supervisor - Columbine Family Practice

OnPoint Medical Group • Littleton, CO

3d

About The Position

OnPoint Medical Group is seeking a Medical Assistant Supervisor for Columbine Family Practice. The role performs all duties of a Medical Assistant and directly manages the Medical Assistant staff, serving as a liaison between management and staff. The supervisor assists with patient care and provides first-level counseling to staff. The position typically works Monday through Friday, 8 a.m. to 5 p.m., with varying hours and Saturdays potentially needed to meet business needs.

The supervisor oversees staffing and scheduling, hires and onboards Medical Assistants, evaluates performance, provides coaching and staff development, and coordinates progressive discipline with the Practice Manager. The role also supports patient care, staff education, clinic systems and procedures, and compliance with applicable OSHA, CLIA, and HIPAA standards. The position supervises the Medical Assistant team.

Requirements

• Graduate of an accredited Medical Assistant program.
• Maintain certifications according to state guidelines.
• At least 3 years of Medical Assistant experience.
• At least 1 year of experience as a Medical Assistant Lead or Supervisor.
• Current BLS card.
• Strong computer skills.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• Nationally recognized Certified Medical Assistant (CMA) credential.
• Electronic medical record (EMR) experience.
• At least 5 years of experience as a Medical Assistant.
• IV certification.
• Bilingual ability.
• Experience with the Athenahealth practice management system.

Responsibilities

• Supervise all Medical Assistant staff.
• Create and maintain schedules for Medical Assistant staff.
• Hire staff to fill staffing needs by scheduling and conducting interviews.
• Perform duties of a Medical Assistant and demonstrate competency and professional responsibility in that role.
• Administer progressive discipline in coordination with the Practice Manager.
• Conduct performance evaluations for Medical Assistants.
• Support staff development based on performance evaluations and keep the Practice Manager informed about personnel issues.
• Coach Medical Assistant staff on performance and develop action plans when necessary in conjunction with the Practice Manager.
• Maintain confidentiality when interacting with patients, families, personnel, and the public.
• Provide onboarding and annual education for Medical Assistants.
• Maintain a positive and helpful public-relations image with the team, peers, patients, and visitors.
• Follow up on inaccuracies made by Medical Assistants in the electronic medical record.
• Maintain a neat, clean, and functional workstation.
• Know the location and contents of policy and procedure manuals.
• Plan and conduct team meetings as required.
• Complete required certifications, become proficient in clinic systems and procedures, and maintain knowledge of policies, practices, and procedures.
• Maintain certifications according to state guidelines.
• Demonstrate knowledge of appropriate patient care and evaluate staff knowledge of appropriate patient care.
• Follow OSHA, CLIA, and HIPAA standards, policies, and procedures.
• Perform duties to achieve or exceed established service standards.

Benefits

• Health insurance plan options for employees and dependents.
• Dental insurance for employees and qualified dependents.
• Vision insurance for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• Flexible spending account (FSA) options.
• 401(k) eligibility after 6 months of employment, with a 4% match that vests immediately.
• Paid time off earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed