Patient Care Coordinator - Columbine Family Practice

OnPoint Medical Group • Littleton, CO

22h • $20 - $24

About The Position

OnPoint Medical Group is seeking a Patient Care Coordinator for Columbine Family Practice. The role supports a seamless, positive patient experience by managing registration, appointment scheduling, and communication between patients and healthcare providers. As a first point of contact, the coordinator provides customer service while handling sensitive patient information confidentially and professionally. The position also supports financial and operational processes through insurance verification, billing assistance, and payment processing. The role typically reports to the Front Office Supervisor and also takes directions from the Practice Manager. It has no supervisory responsibilities.

The position requires a high school diploma or equivalent. An associate degree or higher in healthcare administration or a related field is preferred. The coordinator should be proficient with computer systems and EHR software and have strong verbal and written communication skills and excellent telephone etiquette. Preferred qualifications include primary care or outpatient clinic experience, familiarity with HIPAA or other healthcare compliance standards, relevant certification, the ability to manage multiple tasks in a fast-paced environment, knowledge of insurance, billing, and scheduling, and healthcare registration or medical front desk experience.

The job regularly requires standing, using hands, reaching, and talking or hearing. Walking, sitting, stooping, kneeling, crouching, or crawling may be required occasionally. The employee frequently lifts or moves up to 10 pounds and occasionally lifts or moves more than 25 pounds. Close and distance vision and the ability to adjust focus are required. The stated salary range is $20–$24 per hour.

Requirements

• High school diploma or equivalent.
• Proficiency using computer systems and electronic health record (EHR) software.
• Strong verbal and written communication skills and excellent telephone etiquette.

Nice To Haves

• Associate degree or higher in healthcare administration or a related field.
• Experience in a primary care or outpatient clinic setting.
• Familiarity with healthcare compliance standards such as HIPAA.
• Certification in medical office administration or patient coordination.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge of medical insurance processes, patient billing, and appointment scheduling.
• Experience in healthcare registration or front desk operations within a medical or clinical environment.

Responsibilities

• Greet and register patients, accurately collecting personal and insurance information.
• Schedule and confirm appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, address patient inquiries, and direct calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and comply with healthcare regulations and privacy standards.
• Complete pre-visit planning accurately and consistently, including reminding patients of visits and verifying insurance.

Benefits

• Health insurance plan options for the employee and dependents.
• Dental and vision coverage for the employee and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage.
• AFLAC plans.
• 401(k) eligibility after six months of employment, with a 4% match that vests immediately.
• Accrued PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED