Patient Care Coordinator

Integrity Rehab Group • Highlands Ranch, CO

9d • Onsite

About The Position

Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is hiring a Patient Care Coordinator in Highlands Ranch, Colorado. This entry-level office role maintains pleasant, consistent daily clinic operations and supports clinic growth through effective practice management and patient intake. The coordinator works with the Clinic Director to carry out efficient clinic procedures and support Upstream Rehabilitation’s mission, vision, and values. The role involves welcoming patients and visitors, scheduling referrals and visits, verifying insurance coverage, collecting payments, and handling clinic documentation and administrative workflows. The position operates within normal business hours, Monday through Friday, and requires at least 40 hours per week. Special events may require evening or weekend attendance, and additional hours may be needed.

Requirements

• High school diploma or equivalent.
• Strong communication skills and the ability to relate well to Business Office and Field leadership.
• Ability to multitask, maintain organizational detail, meet deadlines, and work with little to no supervision.
• Efficient time-management and presentation skills as a member of a team.
• Ability to perform the essential functions of the role, with reasonable accommodations where applicable.

Responsibilities

• Greet everyone entering the clinic in a friendly and welcoming manner and create an inviting clinic atmosphere.
• Schedule new referrals received by fax or telephone from patients and physician offices, convert referrals into evaluations, and schedule patient visits.
• Verify insurance coverage for patients and collect payments due at the time of service.
• Make welcome calls and monitor and influence arrival rates through a positive patient experience.
• Manage clinic schedules efficiently and maintain an orderly, organized front office workspace.
• Manage document routing, non-clinical documentation, deposits, personal overtime, and caseload, discharge-candidate, progress-note, and insurance reporting.
• Monitor clinic inventory.
• Attend required training with Territory Field Trainers for Raintree and other business-process updates.
• Complete quarterly compliance training.
• Perform other duties as assigned.

Benefits

• Annual paid Charity Day to give back to a meaningful cause.
• Medical, dental, vision, life, short-term disability, and long-term disability insurance.
• Three weeks of paid time off plus paid holidays.
• 401(k) with company match.
• Opportunity for full-time positions to participate in bonus programs or other incentive plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED