Patient Care Coordinator/Treatment & Product Specialist
About The Position
Saxira Aesthetics & Wellness is seeking a results-driven Patient Care Coordinator or Treatment & Product Specialist with a passion for skin health, wellness, and client education. This role combines clinical consultation, customized treatment planning, and curated product recommendations to deliver a deeply personalized experience for every guest. Saxira Aesthetics & Wellness is committed to delivering soul-aligned care in a space where beauty, science, and whole-person healing converge. Rooted in our 5 S’s—Serenity, Strength, Science, Soul, and Self—we exist to help clients restore balance, reclaim their confidence, and experience transformation from the inside out. As our Treatment & Product Specialist, you’ll serve as a trusted guide and advisor, helping clients navigate their aesthetic and wellness journeys. Through in-depth consultations and product expertise, you’ll build customized programs that foster long-term transformation and loyalty—while also supporting our start-up environment by acting as receptionist and first point of contact when needed.
Requirements
- Licensed Esthetician or professional background in skin/wellness consulting
- Deep knowledge of medical aesthetics treatments and skincare products
- Strong sales and consultation skills with a heart-centered approach
- Highly organized with a passion for education and client transformation
- Familiarity with EMR software, retail systems, and performance tracking
- Professional presence, excellent communication, and follow-through
- A collaborative, solutions-oriented mindset and love for lifelong learning
Responsibilities
- Conduct detailed skin and wellness consultations using diagnostic tools
- Design and recommend personalized treatment plans and home care regimens
- Confidently present pricing, membership benefits, and secure client commitments
- Guide clients through treatment pathways, track progress, and ensure satisfaction
- Act as receptionist when consultations are not scheduled—managing phones, scheduling, check-in/out, and front desk flow
- Maintain accurate client documentation and EMR entries
- Support retail performance through product education, curation, and merchandising
- Collaborate closely with the clinical team to ensure optimal outcomes
- Participate in training, team meetings, and spa events
- Assist in building workflows and processes as part of our growing start-up
- Uphold all compliance, sanitation, HIPAA, and safety regulations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
