Patient Care Coordinator/Receptionist

STL DENTURES AND IMPLANTS LLC•Omaha, NE

18h•$18 - $22

About The Position

The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. The position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success. The schedule is Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 2 p.m. The stated pay is $18–$22 per hour.

Requirements

Strong customer service and interpersonal communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask in a fast-paced environment.
Comfort with computers, scheduling software, and basic office technology.
Professional appearance and demeanor.

Responsibilities

Greet patients upon arrival and assist with check-in and check-out.
Answer incoming calls, respond to inquiries, and communicate in a friendly, professional manner.
Communicate appointment details, office policies, and general visit flow.
Help maintain a positive and calm environment for patients.
Schedule, confirm, reschedule, and follow up on patient appointments.
Maintain an organized schedule that supports provider productivity.
Coordinate recall, follow-ups, and unscheduled treatment appointments.
Assist with daily office flow and communication between front-office and clinical teams.
Maintain accurate patient records and documentation in the practice management system.
Ensure patient forms and information are complete and up to date.
Perform administrative tasks including data entry, filing, scanning, and correspondence.
Maintain a clean, organized, and professional front desk and reception area.