PATIENT CARE COORD III (Medical Assistant)- Pulmonary Clinic- FT Day (8 hour)

Stanford Health Care•Emeryville, CA

1d•$35 - $39

About The Position

Stanford Health Care is hiring an Advanced Patient Care Coordinator for its Pulmonary Clinic. This experienced role applies a thorough understanding of healthcare practices to independently perform a broad range of responsibilities, analyze complex issues, and develop solutions. The role includes coordinating multifaceted patient care, assisting with procedures, monitoring health information used in medication management, and coordinating insurance authorizations and appointments. Department-specific duties may also include specialty software and workflows, master scheduling, documentation build work, and medical-device superuser responsibilities. The position requires a high school diploma or GED and qualifying medical assistant education, training, or certification, at least four years of overall experience, and current American Heart Association Basic Life Support for Healthcare Providers certification. Employees are expected to follow Stanford Health Care’s C-I-CARE principles and support an exceptional patient and family experience. The listed schedule is day shift, eight hours. The base pay scale generally starts at $35.10–$39.49 per hour; the final salary depends on factors including internal equity, experience, education, specialty, and training.

Requirements

High school diploma or GED equivalent.
Completion of a medical assisting program, documented by a certificate or official transcript; or medical assistant training by a licensed physician or podiatrist; or certification through a Medical Board of California-approved medical assistant certifying organization.
At least four years of overall experience, including external experience.
Current American Heart Association Basic Life Support for Healthcare Providers certification.
Knowledge of medical terminology and ability to apply it in job duties.
Knowledge of coding and billing regulations.
Knowledge of computer systems and software used in the functional area.
Effective speaking and writing skills appropriate to the job, including clear clinical reports and legible handwriting.
Problem-solving skills and ability to identify solutions.
Customer service skills when interacting with patients, families, and staff, including in high-volume and stressful situations.
Ability to work independently and as an integral part of a patient care team.
Ability to follow instructions and standard operating procedures.
Familiarity with and understanding of home health, practice care coordination, and clinical care skills.
Ability to learn and regularly update clinical knowledge through training and continuing education.
Ability to learn and understand population health and disease population concepts and practices, inventory methods, motivation and learning, and customer relationship service concepts and practices.

Responsibilities

Demonstrate proficiency in Patient Care Coordinator II skills and model professional development within the team.
Coordinate multifaceted patient care, including device monitor scheduling, processing, preparation, and result tracking.
Prepare for and assist with in-clinic procedures, and coordinate procedures with patients.
Monitor and report laboratory results, blood pressure logs, weight logs, and other health tracking used for medication management.
Schedule peer-to-peer insurance authorizations for clinic visits, procedures, and testing; initiate and submit electronic medication prior authorizations.
Coordinate and schedule appointments before hospital discharge.
Perform additional higher-functioning duties as defined by the department.
Coordinate transitional return-to-work assignments by matching participants with available work assignments.
Use specialty third-party software and programs, such as CHOIR for pain and Glooko for endocrinology.
In the Allergy Asthma Immunodeficiency Clinic, master-schedule providers and develop EPIC flowsheet builds for food and environmental allergen testing documentation.
In Gynecology, serve as a superuser for Clinitek and Trophon medical devices.