PATIENT CARE COORD III (Medical Assistant)- Pulmonary Clinic- FT Day (8 hour)

Stanford Health Care•Emeryville, CA

9h•$35 - $39•Onsite

About The Position

Stanford Health Care is hiring an experienced Advanced Patient Care Coordinator for its Pulmonary Clinic. The role requires a thorough understanding of healthcare practices and the ability to apply theory to practice. The coordinator independently performs a broad range of responsibilities, analyzes complex issues, and develops solutions. The position includes complex patient-care coordination, procedure support, health monitoring, insurance authorization work, and hospital-discharge coordination, along with higher-functioning duties defined by the department. The role is onsite in Emeryville, California, and is a full-time, day-shift position with an 8-hour schedule. The listed base pay scale generally starts at $35.10–$39.49 per hour. The selected finalist’s salary will depend on factors including internal equity, experience, education, specialty, and training. Employees are expected to follow Stanford Health Care’s C-I-CARE principles and support an exceptional patient and family experience by anticipating needs, guiding patients toward better outcomes, and coordinating complex care.

Requirements

High school diploma or GED equivalent.
Completion of a medical assisting program, documented by a certificate or official transcript; or medical assistant training completed under a licensed physician or podiatrist; or medical assistant certification through a Medical Board of California-approved certifying organization.
At least four years of overall experience, including external experience.
Current American Heart Association Basic Life Support for Healthcare Providers certification.
Knowledge of medical terminology and ability to apply it in performing duties.
Knowledge of coding and billing regulations.
Knowledge of computer systems and software used in the functional area.
Ability to speak and write effectively at a level appropriate for the job.
Ability to solve problems and identify solutions.
Ability to demonstrate customer service skills with patients, families, and staff, including in high-volume and stressful situations.
Ability to work independently and as an integral part of the patient care team.
Ability to follow instructions and standard operating procedures.
Familiarity with and understanding of home health, practice care coordination, and clinical care skills.
Business communication skills, including legible handwriting, knowledge of grammar and syntax, and ability to write clear, concise clinical reports.
Ability to learn, maintain, and update clinical knowledge through training and continuing education to adapt to a changing healthcare environment.
Ability to learn and understand population health and disease-population concepts and practices, inventory methods and practices, motivation and learning, and customer relationship service concepts and practices.

Responsibilities

Demonstrate proficiency in Patient Care Coordinator II skills and model professional development within the team.
Coordinate multifaceted patient care, including device-monitor scheduling, processing, preparation, and result tracking.
Prepare for and assist with in-clinic procedures and coordinate procedures with patients.
Monitor and report laboratory results, blood pressure logs, weight logs, and other health tracking used for medication management.
Schedule peer-to-peer insurance authorizations for clinic visits, procedures, and testing; initiate and submit electronic medication prior authorizations.
Coordinate and schedule appointments before hospital discharge.
Perform higher-functioning duties as defined by the department.
Coordinate transitional return-to-work assignments by matching participants with available work assignments within the TRTW framework.
Use specialty third-party software or programs, such as CHOIR for pain and Glooko for endocrinology, in ambulatory multispecialty work.
For the Allergy Asthma Immunodeficiency Clinic, master scheduling for providers and develop EPIC flowsheet builds for documentation of food and environmental allergen testing.
For Gynecology, serve as a superuser for Clinitek and Trophon medical devices.
Apply Stanford Health Care’s C-I-CARE principles in interactions with patients, families, and colleagues.