PATIENT CARE COORDINATOR I (Medical Assistant)- Kidney Multi-Site- FT (8 hour) Day

Stanford Health Care • Stanford, CA

5h • $32 - $36 • Onsite

About The Position

The Patient Care Coordinator I (Medical Assistant) is an entry-level role at Stanford Health Care’s Kidney Clinic Multi-Site. The position learns and applies job skills, policies, and procedures to complete essential assignments, exercises judgment within defined guidelines, and seeks assistance when needed.

The role performs patient-care duties and clinical administration, supports clinic preparation and maintenance, and coordinates communications among patients, providers, and staff. It is an onsite, full-time, 8-hour day position.

Requirements

• High school diploma or GED equivalent.
• Completion of a medical assisting program, documented by a certificate or official transcript; or medical assistant training completed under a licensed physician or podiatrist; or medical assistant certification through a Medical Board of California-approved certifying organization.
• Current American Heart Association Basic Life Support for Healthcare Providers certification.
• Knowledge of medical terminology and ability to apply it in job duties.
• Knowledge of coding and billing regulations and of computer systems and software used in the functional area.
• Ability to communicate effectively in speech and writing, including legible handwriting and clear, concise clinical reports.
• Problem-solving skills and ability to identify solutions.
• Customer service skills when interacting with patients, families, and staff, including in high-volume and stressful situations.
• Ability to work independently and as part of a patient care team, and to follow instructions and standard operating procedures.
• Familiarity with home health, practice care coordination, and clinical care skills.
• Ability to learn and regularly update clinical knowledge through relevant classes, continuing education, training, and other work-related courses.
• Ability to learn and understand population health and disease population concepts and practices, inventory methods, motivation learning, and customer relationship service concepts and practices.

Responsibilities

• Measure vital signs, height, and weight; room patients; draw labs; assist providers with medication reconciliation; and perform other departmental tasks such as EKGs and ear lavage.
• Handle patient check-in and check-out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Prepare the clinic weekly; stock clinic areas; order medications and supplies; and complete work assignments on time.
• Handle patient phone calls and prescription refills; support clinic operations; manage CRM/In-Basket; and act as a liaison among providers, patients, and staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED