Patient Care Coordinator I - Ridgefield Family Eye Care

Keplr Vision•Ridgefield, CT
•$18 - $21

About The Position

This customer-facing position provides high-quality client service and patient care at the practice. The role includes phone communication with patients, appointment scheduling, greeting patients, patient check-in and check-out, and a variety of front desk administrative duties. The job description is not intended to be a comprehensive list of duties; activities and responsibilities may change at any time with or without notice. The position is full-time, non-exempt, and part of the Business Office.

Requirements

  • Excellent customer service skills and personal presentation.
  • A positive, professional, and personable demeanor.
  • Excellent time management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • One or more years of experience.
  • Previous experience is preferred, though the employer is willing to train someone with strong customer service skills and a desire to learn.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Check patients in and out.
  • Perform a variety of front desk administrative duties.
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