About The Position

This is a customer-facing position providing high-quality client service and patient care at the practice. The role handles patient communication and scheduling, welcomes patients, assists with check-in and check-out, and performs a variety of front desk administrative duties. The job description notes that duties, responsibilities, and activities may change at any time with or without notice. The position is full-time and non-exempt in the Business Office.

Requirements

  • Excellent customer service skills and professional personal presentation.
  • Positive, professional, and personable demeanor.
  • Excellent time management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • Experience is preferred; the employer is willing to train someone with good customer service skills and a desire to learn.
  • The ideal candidate will have at least one year of experience.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Handle patient check-in and check-out.
  • Perform a variety of front desk administrative duties.
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