Patient Care Coordinator I - Ambulatory Care Float Pool - Relief

Stanford Health Care • Stanford, CA

9d • $32 - $36 • Onsite

About The Position

The Patient Care Coordinator I (PCC I) is an entry-level role expected to learn and apply job skills, policies, and procedures to complete essential assignments and tasks. The position exercises judgment within defined guidelines and seeks assistance when needed. It is an onsite Stanford Health Care role in the Ambulatory Care Float Pool, Relief, with a day schedule listed as 08 hours. The role performs patient care and clinical administrative duties, maintains clinic readiness, and coordinates communication among patients, providers, and staff.

Requirements

• High school diploma or GED equivalent.
• One of the following: a certificate of completion or official transcript from a medical assisting program; medical assistant training completed under a licensed physician or podiatrist; or certification as a medical assistant through a Medical Board of California-approved certifying organization.
• Current American Heart Association Basic Life Support for Healthcare Providers certification.
• Knowledge of and ability to use medical terminology in performing job duties.
• Knowledge of coding and billing regulations.
• Knowledge of computer systems and software used in the functional area.
• Ability to speak and write effectively at a level appropriate for the job, including legible handwriting and the ability to write clear, concise clinical reports.
• Ability to solve problems, identify solutions, follow instructions and standard operating procedures, and work independently as well as as part of the patient care team.
• Ability to demonstrate customer service skills with patients, families, and staff, including in high-volume and stressful situations.
• Familiarity with home health, practice care coordination, and clinical care skills.
• Ability to learn and regularly update clinical knowledge through training and continuing education, and to learn population health, disease population concepts, inventory practices, motivation learning, and customer relationship service concepts and practices.
• No previous experience required.

Responsibilities

• Perform patient care duties, including measuring vital signs, weight, and height; rooming patients; drawing labs; assisting providers with medication reconciliation; and completing departmental tasks such as EKGs and ear lavage.
• Handle check-in and check-out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Manage weekly clinic preparation, stock clinic areas, order medications and supplies, and complete work assignments on time.
• Handle patient phone calls and prescription refills; support clinic operations; manage CRM/In-Basket; and serve as a liaison among providers, patients, and staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED