About The Position

Patient Care Coordinators provide receptionist and skilled clerical support to PMG physician offices. Duties include obtaining patient demographic and insurance information, verifying insurance, explaining hospital forms and policies, obtaining signatures, discussing financial responsibilities, collecting payments, and initiating the appropriate episode of care. The coordinator processes required patient information in accordance with departmental and interdepartmental policies and procedures while following the patient-focused admissions process. The position is with Providence Medical Group Montana. Providence describes its culture as patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Requirements

  • Customer service-related experience.

Nice To Haves

  • Six months of office experience; medical office experience preferred.
  • Six months of experience with Electronic Medical Records.
  • Knowledge of medical insurance and terminology.

Responsibilities

  • Provide receptionist and skilled clerical support to PMG physician offices.
  • Obtain patient demographic and insurance information and verify insurance.
  • Explain hospital forms and policies and obtain required signatures.
  • Discuss patients’ financial responsibilities and collect payments.
  • Initiate the appropriate episode of care.
  • Process required patient information according to departmental and interdepartmental policies and procedures.
  • Adhere to the patient-focused admissions process.

Benefits

  • Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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