Patient Care Coordinator I - 113

Keplr Vision•Marietta, GA

About The Position

This customer-facing position provides high-quality client service and patient care at the practice. The role handles patient communication and appointment scheduling, welcomes patients, assists with check-in and check-out, and performs a variety of front desk administrative duties. The position reports to the Practice Manager or their designee. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Excellent customer service skills and personal presentation.
  • Positive, professional, and personable demeanor.
  • Excellent time management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • At least 1 year of experience; experience is preferred, but candidates with good customer service skills and a desire to learn may be trained.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Check patients in and out.
  • Perform a variety of front desk administrative duties.
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