About The Position

This full-time, customer-facing position provides high-quality client service and patient care at Nittany Eye Associates. The role may require travel among any of the five practice locations and is not tied to a specific location. The position reports to the Practice Manager or their designee. Duties and responsibilities may change at any time with or without notice.

Requirements

  • Excellent customer service skills and professional personal presentation.
  • A positive, professional, and personable manner.
  • Excellent time management skills.
  • Attention to detail.
  • Ability to multitask efficiently.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • Experience is preferred; the employer is willing to train a candidate with good customer service skills and a desire to learn.
  • The ideal candidate will have at least one year of experience.

Responsibilities

  • Speak with patients by phone.
  • Schedule appointments.
  • Greet patients.
  • Check patients in and out.
  • Perform front desk administrative duties.
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