Patient Care Coordinator I - Vision Associates of Prospect

Keplr Vision•Prospect, CT
•$18 - $21

About The Position

This customer-facing position provides high-quality client service and patient care at the practice. The role involves communicating with patients, coordinating appointments, welcoming patients, supporting check-in and check-out, and performing front desk administrative duties. The position reports to the Practice Manager or their designee. It is full-time and non-exempt in the Business Office department. Duties and responsibilities may change at any time with or without notice.

Requirements

  • Excellent customer service skills and professional personal presentation
  • Positive, professional, and personable demeanor
  • Excellent time management skills
  • Attention to detail
  • Ability to multitask efficiently
  • Proficiency with computers and basic systems
  • Ability to interact with patients in a professional and friendly manner

Nice To Haves

  • At least 1 year of experience
  • Prior experience is preferred, though training may be provided to someone with good customer service skills and a desire to learn

Responsibilities

  • Speak with patients on the phone
  • Schedule appointments
  • Greet patients
  • Check patients in and out
  • Perform front desk administrative duties
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