Patient Care Associate
Vision Innovation Partners•Sellersville, PA
About The Position
Vision Innovation Partners is seeking a personable, energetic, and professional Patient Care Associate to support its mission of protecting and restoring vision. The role is responsible for front-desk operations, including welcoming patients, check-in and check-out, scheduling, and other administrative tasks. The associate helps provide positive patient outcomes and experiences through attentive service and efficient practice operations.
Requirements
- High school diploma or GED equivalent.
- Attention to detail and ability to multitask.
- Exceptional customer service skills.
- Ability to perform in a fast-paced environment.
- Exceptional oral and written communication skills.
- Knowledge of Microsoft Office.
Nice To Haves
- Knowledge of electronic medical records software.
- Healthcare experience.
- Bilingual English/Spanish.
Responsibilities
- Greet patients professionally in person and on the phone.
- Answer questions promptly or refer questions and issues appropriately.
- Schedule patients efficiently to optimize provider schedules and patient satisfaction.
- Notify providers when patients arrive.
- Anticipate patient anxieties, provide comfort, and answer questions effectively.
- Retrieve and update patient records to ensure treatment information is available.
- Verify financial records, collect patient charges, and file and expedite third-party claims.
- Maintain office inventory and equipment by anticipating supply needs and expediting supply orders.
- Provide excellent customer service.
Benefits
- Competitive compensation package.
- Comprehensive benefits.
- 401(k).
- Significant eye care discounts.
- Continuing education allowances.
- Career growth and development.
- Paid time off and holidays off.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
