Patient Care Associate

Bucks Mont Eye Associates • Sellersville, PA

1d

About The Position

Vision Innovation Partners is seeking a personable, energetic, and professional Patient Care Associate. The role supports the front desk and welcomes patients as they arrive, helping with check-in, check-out, scheduling, and other administrative tasks. The position contributes to patient outcomes and experiences by providing attentive service and supporting the practice’s daily operations.

Requirements

• High school diploma or GED equivalent.
• Detail-oriented with the ability to multitask.
• Exceptional customer service skills.
• Ability to perform in a fast-paced environment.
• Exceptional oral and written communication skills.
• Knowledge of MS Office.

Nice To Haves

• Knowledge of electronic medical records software.
• Healthcare experience; experience is preferred but not required, and training is available for the right candidate.
• Bilingual English/Spanish.

Responsibilities

• Greet patients professionally in person and over the phone.
• Answer questions promptly or refer questions and issues appropriately.
• Schedule patients efficiently to optimize provider schedules and patient satisfaction.
• Notify providers when patients arrive.
• Anticipate patient anxieties, provide comfort, and answer questions effectively.
• Retrieve and update patient records to ensure treatment information is available.
• Verify financial records, collect patient charges, and file and expedite third-party claims.
• Maintain office inventory and equipment by anticipating supply needs and expediting orders.
• Provide excellent customer service.

Benefits

• Competitive compensation package.
• Comprehensive benefits.
• 401(k).
• Significant eye care discounts.
• Continuing education allowances.
• Career growth and development.
• PTO and holidays off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED