Patient Care Associate

Mass General Brigham•Cambridge, MA

1d•$21 - $27•Onsite

About The Position

Working under the direction of licensed personnel, the Patient Care Associate assists patients with activities of daily living, including bathing, dressing, and eating, and helps take patients’ temperature, blood pressure, pulse, and respiration. The position performs and documents assigned patient-care and clinical duties, supports nurses and physicians with examinations and treatments, and assists with patient admissions and discharges. The role also supports patient safety, maintains patient rooms and equipment, and communicates with patients, visitors, and care team members. The position is onsite at 1575 Cambridge Street, with 40 scheduled hours per week on the day shift.

Requirements

Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to lift up to 35 pounds.
Proficient computer skills for working efficiently with electronic medical records.

Nice To Haves

High school diploma or equivalent preferred.
One to two years of experience working in patient care or elder care preferred.
Basic Life Support (BLS) certification preferred.
Nationally certified Medical Assistant credential preferred.
Massachusetts Emergency Medical Technician–Paramedic credential preferred.
New Hampshire Licensed Nursing Assistant credential preferred.

Responsibilities

Perform and document assigned patient-care and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation, one-to-one safety observation, and phlebotomy.
Assist RNs and physicians with examinations and treatments as required.
Document height, weight, fluid and food intake, urine, stool, vomit, and other drainage output, and blood glucose results in the Electronic Health Record.
Set up food trays and assist patients with eating and feeding as needed.
Stock, equip, and clean patient rooms according to need and patient volume.
Retrieve and set up equipment, clean it between patient use, and report malfunctioning equipment according to organizational policy.
Assist with admitting and discharging patients.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and condition.
Promote a positive, collaborative team environment that supports teamwork and professional growth.