Patient Care Associate

Mass General Brigham•Boston, MA
•$21 - $27•Onsite

About The Position

The Patient Care Associate works under the direction of licensed personnel to help patients with activities of daily living, including bathing, dressing, and eating, and to measure temperature, blood pressure, pulse, and respiration. The role performs assigned patient-care and clinical functions while supporting patient safety, comfort, recovery, and independence. The position works with an interdisciplinary care team at Spaulding Rehabilitation Network, part of Mass General Brigham. Duties include documenting patient information in the electronic health record, preparing and cleaning patient rooms and equipment, supporting admissions and discharges, and communicating patient-care concerns to nursing staff. The role is onsite at 300 First Avenue, has a 24-hour scheduled workweek, and is on the night shift.

Requirements

  • Ability to understand and follow written and oral instructions.
  • Knowledge of medical terminology.
  • Strong patient or customer service skills.
  • Ability to lift up to 35 pounds.
  • Computer proficiency to work efficiently with electronic medical records.

Nice To Haves

  • High school diploma or equivalent.
  • Basic Life Support (BLS) credential.
  • Nationally certified Medical Assistant credential.
  • Nationally certified Nursing Assistant or Patient Care Technician credential.
  • New Hampshire Licensed Nursing Assistant (LNA) credential.
  • 0–1 year of experience working in patient care or elder care.

Responsibilities

  • Perform and document assigned patient-care and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation, one-to-one observation for safety, and phlebotomy.
  • Assist registered nurses and physicians with examinations and treatments as required.
  • Document height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the electronic health record.
  • Assist patients with meal tray setup, eating, and feeding as needed.
  • Ensure patient rooms are appropriately stocked, equipped, and cleaned according to needs and patient volumes.
  • Retrieve, set up, and clean equipment between patient use, and report malfunctioning equipment according to organizational policy.
  • Assist with admitting and discharging patients.
  • Facilitate orientation of new Patient Care Associate team members as directed.
  • Interact effectively with patients, visitors, and other care team members.
  • Communicate patient-care and condition issues to nursing staff effectively and in a timely manner.
  • Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

  • $750 sign-on bonus.
  • Tuition reimbursement.
  • Career advancement opportunities and pathways into nursing and other clinical careers.
  • Mentorship and hands-on experience.
  • Comprehensive benefits, differentials, premiums and bonuses as applicable, and recognition programs.
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