MGH Patient Care Assistant | PACU

Mass General Brigham•Boston, MA

19h•Onsite

About The Position

The Patient Care Assistant works under the direction of licensed personnel to support patients with activities of daily living, including bathing, dressing, and eating, and to take vital signs. The role is in the Post-Anesthesia Care Unit (PACU), which has 111 bays and cares for post-operative patients recovering from anesthesia before they move to an inpatient unit. The team provides holistic, complex, and compassionate care to adult patients and is recognized for its clinical expertise and collaboration with physicians and other interdisciplinary colleagues. This is an onsite, 36-hour-per-week position with three 12-hour shifts, rotating between day and night shifts (7 a.m.–7 p.m. and 7 p.m.–7 a.m.). The schedule requires one weekend shift per month, on a Saturday or Sunday, and applicants must be able to work both day and night shifts. The unit prefers at least one year of inpatient acute-care experience and a relevant professional license or certification, such as Nursing Assistant, Medical Assistant, EMT, or other critical-care training.

Requirements

Ability to work both day and night shifts.
Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Proficient computer skills for working with electronic medical records.
Ability to lift up to 35 pounds.

Nice To Haves

At least one year of inpatient acute-care experience is preferred by the unit.
High school diploma or equivalent preferred.
Basic Life Support (BLS) certification preferred.
Nationally certified Medical Assistant credential preferred.
Massachusetts Emergency Medical Technician—Basic credential preferred.
Nursing Assistant credential from the Massachusetts Board of Nursing preferred.
Experience working in patient care or elder care, 0–1 years preferred.
A professional license or certification such as Nursing Assistant, Medical Assistant, EMT, or other critical-care training is preferred by the unit.

Responsibilities

Perform and document assigned patient-care duties and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation assistance, 1:1 safety observation, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the electronic health record.
Set up food trays and assist patients with eating and feeding as needed.
Keep patient rooms stocked, equipped, and appropriately cleaned according to patient needs and changing patient volumes.
Retrieve and set up equipment, clean it between patient uses, and report malfunctioning equipment according to organizational policy.
Assist with patient admissions and discharges.
Facilitate orientation of new Patient Care Assistant team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and condition.
Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

Medical, dental, and vision insurance.
Tuition reimbursement.
Shift differentials for evening, night, and weekend shifts.
Generous paid time off.
Subsidized MBTA pass with a 50% discount.
Resources for childcare and emergency backup care.
Hospital-paid retirement plan and tax-sheltered annuity plan.
Employee discounts on tickets and passes for ski resorts, museums, and sporting events.
Membership to the MGB Fitness Center.
Career advancement opportunities.
Premiums and bonuses as applicable.
Recognition programs.