Patient Care Assistant - Patient Placement and Transfer Center

Presbyterian System Services•Albuquerque, NM
•Onsite

About The Position

The Patient Care Assistant transports patients between clinical and non-clinical departments and nursing units. Patients may need transport for admission, surgical or procedural services, inter-unit transfers, or discharge. The role also provides observation and companionship to appropriate hospitalized patients, assists with basic activities of daily living as directed, and supports nursing department operations by helping ensure transport-related supplies and equipment are available. The position works with patients, families, healthcare team members, and Presbyterian Care Connection (PCC) to support patient flow and safe facility movement. It involves using the bed tracking system, transporting patients and equipment, monitoring assigned patients, and performing related clerical and departmental duties. This is a PRN position with varied days and hours.

Requirements

  • High school diploma or GED.
  • BLS certification required at time of hire.
  • Complete on-the-job training and competency verification for primary functions.

Responsibilities

  • Maintain established departmental policies, procedures, and expectations.
  • Maintain established medical therapies during transport, including oxygen, IVs, restraints, catheters, and isolation precautions; immediately notify nursing staff if medical equipment alarms.
  • Communicate effectively with patients, families, healthcare team members, and Presbyterian Care Connection (PCC).
  • Retrieve, store, and transport oxygen cylinders according to hospital policy.
  • Follow assigned priorities for admissions, discharges, surgical and procedural services, and transfers; use the appropriate mode of transport, including wheelchairs, stretchers or gurneys, beds, and bariatric beds.
  • Assist with patient transfers between hospital units, including transfers to units outside the facility.
  • Use automated bed-tracking processes to notify PCC of patient activity and coordinate patient flow and facility movement.
  • Gather monitors and other essential transport equipment from within the facility so it is available when needed.
  • Deliver malfunctioning equipment to Maintenance for repair.
  • Provide safety and security monitoring for assigned patients; alert nursing staff to changes in patient condition as directed and respond to patient call lights as needed.
  • Assist with patient mobility and ambulation for transport purposes.
  • Assist with organizational upgrades and adapt to facility changes.
  • Maintain confidentiality of healthcare information.
  • Deliver specimens between Laboratory, Pathology, and inpatient units; transport X-rays and equipment.
  • Perform basic clerical duties, including answering phones, printing and handling transport paperwork, and taking messages.
  • Participate in required educational programs, in-service meetings, and departmental meetings.
  • Function as an effective team member in a highly physical role.
  • Perform other duties as assigned.

Benefits

  • Educational and career development options, including tuition and certification reimbursement and scholarship opportunities.
  • Staff Safety wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern.
  • Shift differentials for night and weekend shifts, and differentials for higher education, certifications, and various lead roles for eligible positions.
  • Malpractice liability insurance.
  • Loan forgiveness through the New Mexico Higher Education Department.
  • EPIC electronic charting system.
  • Wellness program with free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, and wellness challenges.
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