Patient Placement Assistant - WKND

MyMichigan Health • Midland, MI

16h

About The Position

The Patient Placement Assistant assigns beds for patients who need hospital stays, including patients moving from departments such as the Emergency Department and PACU to a nursing unit, as well as patients transferring between nursing units. The role follows physician orders and the Bed Planning policy to determine the appropriate unit and bed. The assistant works with unit clerks, nurses, nursing supervision, and the Transfer Coordinator RN to support appropriate and timely placement at MyMichigan Health medical centers.

The position also completes patient-transfer processes in the electronic medical record, provides customer service to hospitals, physicians, and others seeking to transfer patients, and assists with transfer processes under the direction of the Transfer Coordinator RN. Clinical questions are referred to the RN or Patient Placement nursing leadership. Other duties include computer tasks, answering calls, and educating staff and physicians about the placement process as needed.

Requirements

• High school diploma or GED.
• At least one year of acute care experience.
• Computer knowledge and competency in Microsoft Windows.
• Ability to communicate successfully with physicians, patients, families, and staff.
• Organizational skills and ability to prioritize.
• Excellent customer service skills.
• Experience with medical terminology, gained in a clinical setting or through completion of a medical terminology course.

Responsibilities

• Assign patients being admitted to a MyMichigan Health medical center, using the Bed Planning policy and following physician orders.
• Receive direction from the Transfer Coordinator RN and nursing supervision to ensure appropriate bed assignments.
• Complete electronic medical record processes to ensure patient transfers to units are accurately recorded.
• Provide customer service to hospitals, physicians, and others wishing to transfer patients to MyMichigan Health facilities.
• Assist with the transfer process under the direction of the Transfer Coordinator RN and refer clinical questions to the RN or Patient Placement nursing leadership.
• Perform computer tasks and answer calls from individuals and organizations using exemplary customer service skills.
• Educate staff and physicians about the placement process as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED