Patient Placement Coordinator

Providence•Missoula, MT

About The Position

The Patient Placement Coordinator (non-RN) coordinates communication for all transfer requests, consult requests, and direct admissions to SPH. The role centrally reinforces processes by monitoring information systems for timely completion and accurate input, and has authority to request immediate compliance from responsible staff. Working with the PCS, Patient Care Supervisor, the coordinator orchestrates timely placement of admissions into SPH and serves as the primary contact for direct admission and inter-facility transfer referral requests and consult requests. The role helps ensure correct patient status, level of care, and bed availability based on a mutually acceptable ETA. It also supports Emergency Department operations by assessing the organization’s ability to match known resources to real-time volumes.

Requirements

Coursework/training as a CNA/Certified Nursing Assistant, EMT, or EMT-P.

Nice To Haves

2 years of experience in hospital or medical business office functions.
2 years of experience using Microsoft applications, including Outlook, Teams, and Excel.
2 years of experience using web-based software.
2 years of customer service experience.

Responsibilities

Coordinate communication for transfer requests, consult requests, and direct admissions to SPH.
Monitor information systems for timely completion and accurate input, and request immediate compliance from responsible staff when needed.
Work with the PCS, Patient Care Supervisor, to orchestrate timely placement of admissions into SPH.
Serve as the primary contact for direct admission and inter-facility transfer referral requests and consult requests.
Help assure correct patient status, level of care, and bed availability based on a mutually acceptable ETA.
Support Emergency Department operations by assessing the organization’s ability to match known resources to volumes in real time.