Patient Placement Coordinator, Transfer Center

Beth Israel Lahey Health

4d • $22 - $33 • Onsite

About The Position

The Patient Placement Coordinator works with patients, families, and staff involved in patient admissions. Using web-based tools, the coordinator supports capacity throughput and communication among patient-placement colleagues and other nursing units. The role prioritizes daily Transfer Center operations to provide timely service, monitors multiple computer systems, and reconciles systems to ensure accurate patient placement. It also requires maintaining in-depth knowledge of Massachusetts rules governing death certificates.

Requirements

• High school diploma or GED.
• 0–1 years of related work experience.
• Ability to multitask in a fast-paced environment.
• Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access.

Nice To Haves

• Associate's degree.
• Working knowledge of medical terminology.
• Prior experience in a hospital or health care environment.

Responsibilities

• Collaborate with Admission Facilitators to assign patient beds based on clinical necessity and other factors.
• Enter, update, and maintain data in the electronic registration system.
• Accurately enter death certificates using the state's electronic death registry system.
• Follow Massachusetts state laws regarding criteria for reporting deaths to the Medical Examiner.
• Report deaths to NEOB and to pathologists as needed for autopsies.
• Monitor EPIC to ensure census numbers are correct.
• Run and collate reports and documents using information from EPIC, including clinical and statistical information.
• Answer multiple telephone lines politely and courteously, respond to customers and external callers seeking patient information, and maintain patient confidentiality.
• Interact with nurses, physicians, directors, the Medical Examiner, funeral directors, and unit coordinators.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED