Patient Placement Coordinator

Providence•Portland, OR
•Onsite

About The Position

The Patient Placement Coordinator reviews and assigns bed placements for patients requiring admission to units within an acute care ministry within Providence Oregon. Placements include admissions from emergency departments, direct and future admissions, inter-unit transfers, and surgical placements. The coordinator reviews charts and/or makes calls to clarify bed criteria and help ensure appropriate placements. Working in a multidisciplinary environment, the coordinator collaborates with nursing, physicians, environmental services (EVS), transportation, and others to identify and reduce barriers that may impede patient flow. The role requires clear communication, customer service, service recovery, sound judgment, and independent thinking while meeting or exceeding the expectations of physicians, patients, visitors, and multidisciplinary staff. The coordinator is also responsible for bed control assignments and coordinating transportation scheduling in an interdisciplinary, professional manner.

Requirements

  • Associate's degree or equivalent education/experience.
  • At least 1 year of healthcare experience.

Nice To Haves

  • Bachelor's degree in a healthcare field.
  • Bed placement experience.
  • Registrar experience.

Responsibilities

  • Review and assign bed placements for patients requiring admission to acute care units within Providence Oregon.
  • Coordinate placements for emergency department, direct, future, inter-unit transfer, and surgical admissions.
  • Review patient charts and/or make calls to clarify bed criteria and support appropriate placement.
  • Collaborate with nursing, physicians, EVS, transportation, and others to identify and reduce barriers to patient flow.
  • Provide communication, customer service, and service recovery to physicians, patients, visitors, and multidisciplinary staff.
  • Make bed control assignments and coordinate transportation scheduling.

Benefits

  • Free, convenient, ample parking.
  • TriMet annual pass (Hop Fastpass) for eligible staff working within the Portland Service Area, with listed location exclusions.
  • Medical Plan Assistance Program offering free or reduced-cost coverage for qualifying caregivers and eligible dependents.
  • Tuition reimbursement and education programs, including select 100% tuition-paid options and up to $5,250 per year for select undergraduate and master's degrees in the Guild catalog; required books and fees are covered or reimbursable for select schools, subject to program funding caps.
  • Paid time off: eligible caregivers receive up to 25 days per year.
  • Retirement program with employer match and discretionary contributions alongside employee contributions.
  • Lyra Caregiver Assistance Program offering up to 25 counseling or coaching sessions per eligible member per year.
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