Patient Placement Counselor

Hazelden Betty Ford Foundation•Plymouth, MN

11h

About The Position

The Patient Placement Counselor provides a customer-centered pre-admission experience for qualified applicants seeking services through the Hazelden Betty Ford Foundation. The counselor assesses applicants to determine diagnosis, program appropriateness, facility, and recommended level of care; responds to questions and needs from applicants, referents, family members, and other stakeholders; explains the treatment experience and patient expectations; and provides referrals to services within the organization. The counselor collaborates with other disciplines to support a smooth transition from applicant to admitted patient. The role also includes maintaining accurate and timely electronic health record documentation, communicating clearly and promptly with clinical teams and other parties, providing crisis management services, and sharing patient information with internal and external resources in accordance with organizational policies, federal confidentiality and privacy requirements, and mandated reporting requirements. The posting lists two qualification pathways: Patient Placement Counselor 1 requires a bachelor’s degree, while Patient Placement Counselor 2 requires a master’s degree in a behavioral health program. Both require an addiction counseling certificate or degree program (or equivalent), age 21 or older, applicable Minnesota LADC licensure, CPR certification, and technology proficiency. The salary range is USD $67,679–$90,247 per year.

Requirements

Patient Placement Counselor 1: Bachelor’s degree.
Patient Placement Counselor 2: Master’s degree in a behavioral health program.
Completed certificate or degree program in addiction counseling, or equivalent.
Must be age 21 or older.
For Minnesota adolescent and young adult sites only: complete a 30-hour Adolescent Development Course within one year of hire, or provide equivalent transcript evidence of adolescent education.
CPR certification, or ability to obtain it within 30 days; certification must be from the American Heart Association or American Red Cross.
Proficiency with technology and computer skills to document in an electronic health record, attend virtual meetings, and manage Outlook email and calendars.
Minnesota: LADC license.
Salary range: USD $67,679–$90,247 per year.

Nice To Haves

LMHC, LMFC, LCSW, LPC, LPCC, or related-field licensure.
At least two years of experience providing alcohol and drug counseling; supervised internship experience applies.
At least one year of experience conducting assessments for all levels of care.

Responsibilities

Meet with qualified applicants in person or by phone to assess diagnosis, appropriate facility, and level of care.
Manage questions and needs from applicants, referents, family members, and other stakeholders during pre-admission, including explaining the treatment experience and patient expectations and referring to appropriate services within the Hazelden Betty Ford system.
Collaborate with other disciplines to support a smooth transition from applicant to admitted patient.
Assess program appropriateness and recommend level of care.
Create a customer-focused experience for people seeking services through the Hazelden Betty Ford Foundation.
Complete accurate and timely documentation in the electronic health record.
Communicate clearly and promptly with the clinical team and others.
Provide crisis management services to prevent, reduce, or eliminate emergencies.
Communicate patient information to internal and external resources according to organizational policies and procedures, federal confidentiality and privacy requirements, and mandated reporting requirements.