MGH Patient Care Assistant | Orthopedics / Medicine

Mass General Brigham•Boston, MA
•Onsite

About The Position

The Patient Care Assistant I works under the direction of licensed personnel to support patients with activities of daily living, including bathing, dressing, eating, and mobility, and to collect clinical measurements such as temperature, blood pressure, pulse, and respiration. The role is on White 6, a 30-bed orthopaedics and oral maxillofacial/medical unit caring for patients receiving elective total joint replacement, trauma, and orthopaedic oncology care. It is a fast-paced environment requiring day and night availability and rotating weekend and holiday coverage. After starting, the employee may provide up to 40 hours of day-shift training.

Requirements

  • Ability to understand and follow written and oral instructions.
  • Knowledge of medical terminology.
  • Strong patient and customer service skills.
  • Ability to lift up to 35 pounds.
  • Computer proficiency sufficient to work efficiently with electronic medical records.
  • Availability for rotating day and night shifts, with a mandatory shift every other weekend and a rotating holiday schedule.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Zero to one year of experience working in patient care or elder care preferred.
  • Basic Life Support (BLS) certification.
  • Certified Medical Assistant national certification.
  • Nursing Assistant/Patient Care Technician national certification.
  • Ability to work autonomously after training on day and night shifts.

Responsibilities

  • Perform and document patient-care and clinical duties, including point-of-care testing, vital signs, EKGs, bathing and other sanitary care, patient transfers and ambulation assistance, 1:1 safety observation, and phlebotomy.
  • Assist registered nurses and physicians with examinations and treatments as needed.
  • Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the electronic health record.
  • Help patients with meal setup, eating, and feeding as needed.
  • Keep patient rooms stocked, equipped, and appropriately cleaned as needs and patient volumes change.
  • Retrieve, set up, and clean equipment between patient uses, and report malfunctioning equipment according to organizational policy.
  • Assist with patient admissions and discharges.
  • Help orient new Patient Care Assistant team members as directed.
  • Interact effectively with patients, visitors, and other care team members.
  • Communicate promptly and effectively with nursing staff about patient-care issues and patient condition.
  • Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

  • Weekly pay.
  • Medical, dental, and vision insurance.
  • Tuition reimbursement.
  • Shift differentials for evenings, nights, and weekends.
  • Generous paid time off.
  • Subsidized MBTA pass with a 50% discount.
  • Childcare and emergency backup-care resources.
  • Hospital-paid retirement plan and tax-sheltered annuity plan.
  • Employee discounts on tickets, passes, and other items.
  • Membership to the MGB Fitness Center.
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