Hospice Sales

Lifecare Home Health Family•Scottsdale, AZ

27d

About The Position

The Patient Care Advocate develops business partnerships through effective sales contacts, calls, and presentations. The role promotes and grows hospice programs and services while maintaining standards of practice consistent with quality end-of-life care. The Patient Care Advocate represents the agency with physicians, facilities, discharge planners, and community agencies and is responsible for development and referral growth in an assigned territory.

Requirements

Bachelor’s degree in marketing or a related field, or equivalent professional experience.
At least two years of experience in hospice sales or a related industry, with a proven record of achieving incremental growth in direct sales.
Experience delivering high-quality outcomes and growth.
Ability to establish and maintain professional, effective relationships with internal and external teams.
Proficiency with Microsoft programs for communications, presentations, database tracking and reporting, and spreadsheets.
Excellent oral communication skills.
Self-directed and able to work with little supervision.

Nice To Haves

Proficiency in using a CRM solution.

Responsibilities

Develop referral growth and business in the assigned territory, including facilities, physicians, care-at-home providers, and community agencies.
Foster working relationships with physicians, third-party payors, and community agencies.
Develop, implement, and evaluate quarterly and annual territory plans to achieve growth goals and carry out agreed strategies and actions.
Build business relationships with providers through sales calls and presentations to targeted referral sources.
Maintain professional and clinical knowledge of provider services and act as a liaison to communicate information about new products, programs, and service delivery.
Meet with patients and families as needed to discuss home care services, individual needs and concerns, and expectations.
Build relationships with the Intake department and appropriate patient care resources staff to support effective communication with referral sources and internal stakeholders.
Maintain customer and competitor profiles, log daily call activity, and document follow-up plans for referral sources.
Serve as the agency liaison with physicians, facility nurses, social workers, discharge planners, and community agencies.
Work with community agencies to facilitate appropriate services for potential patients.