Patient Attendant - Medical Oncology Unit

Gundersen Health System•La Crosse, WI
•Onsite

About The Position

Emplify Health is seeking a compassionate and service-oriented Patient Attendant to support its Medical Oncology Unit in La Crosse, Wisconsin. The role helps create a welcoming, comfortable, and supportive environment for patients, families, and visitors while assisting the care team with non-clinical department needs. The position is scheduled for 32 hours per week, Monday through Friday, from 8:00 a.m. to 4:30 p.m., with one day off per week. It is a 0.8 FTE role.

Requirements

  • High school diploma or equivalent.
  • One year of experience in a role serving the public.
  • Strong customer service and communication skills.
  • Ability to work independently, prioritize tasks, and take initiative.
  • Ability to interact professionally and compassionately with patients, families, visitors, and healthcare staff.

Responsibilities

  • Greet, assist, and support patients, families, and visitors to create a warm and welcoming experience.
  • Provide non-clinical support to patients and the care team, including stocking supplies, tidying patient areas, and helping organize the unit.
  • Escort patients and visitors throughout the hospital and assist with amenities to enhance patient comfort.
  • Help maintain a safe, clean, and supportive environment.
  • Address customer needs and concerns with compassion and professionalism.

Benefits

  • 401(k) with matching
  • Paid time off
  • Competitive health insurance
  • Wellness programs
  • Tuition reimbursement
  • Career growth opportunities and access to Emplify Health's Career Development Center
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