Patient Assistance Pharmacy Technician, Specialty Pharmacy- Ft. Wayne

Trinity Health•Fort Wayne, IN

3d•$18 - $27

About The Position

The Pharmacy Technician I – General (certified and licensed) performs safe, quality technical and non-technical functions that support pharmaceutical care under the supervision and direction of a registered pharmacist. Work is performed in accordance with the technician’s experience, education, policies, and procedures. The role includes expanded knowledge and responsibilities beyond the entry-level position and serves as a first point of contact for patients, families, and members of the health care team, including answering phones. It also provides administrative support, such as gathering data and obtaining authorizations, to coordinate and facilitate patient care. Duties may include unit dose medication preparation and distribution, patient care area inspections, charging and crediting, packaging, stocking, and sterile and non-sterile compounding according to ministry workflow. The technician supports pharmacy practice, quality assurance and compliance, pharmacy operations, specialized pharmaceutical equipment, professional development, and drug procurement. The role requires maintaining applicable licenses and competencies, following relevant laws and Trinity Health policies, and demonstrating honest, ethical, and professional conduct.

Requirements

High school diploma or equivalent.
No previous experience required.
Current pharmacy technician state licensure where employed within 30 days of hire.
Written and verbal communication skills to interpret or discuss technical or sensitive information with internal and external customers, using discretion in deciding what and how to communicate.
Ability to organize and adapt work priorities as they change, and work concurrently on varied tasks or projects in a potentially stressful, time-constrained environment.
Working knowledge of Microsoft Office products, including Word, Excel, and PowerPoint, and other graphics or presentation software.
Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health’s philosophy, mission, vision, goals, and values.
Ability to comply with Trinity Health policies and procedures.
Visual acuity, keen hearing, clear distinctive speech, and manual dexterity.
Ability to perform potentially prolonged periods of walking, standing, stooping, sitting, bending, pulling, and pushing.

Responsibilities

Perform pharmacy technical and non-technical functions that support pharmaceutical care under the supervision and direction of a registered pharmacist.
Provide customer service as a first point of contact for patients, families, and health care team members, including answering phones.
Gather data and obtain authorizations to coordinate and facilitate patient care.
Prepare and distribute unit dose medications and perform other duties that may include inspections, charging and crediting, packaging, stocking, and sterile and non-sterile compounding.
Work independently and appropriately within the scope of licensure, knowledge, and experience; take on additional responsibilities as appropriate to role and competence.
Monitor quality assurance activities and issues, identify opportunities for improvement, and support audits for standard work.
Maintain accurate charging, crediting, and billing records.
Support the operation and care of specialized pharmaceutical equipment; communicate with internal departments about pharmacy-related issues and requests and escalate issues as needed.
Maintain required competencies, licenses, and certifications; identify learning needs and seek appropriate assistance or educational offerings.
Assist with drug procurement, including receiving, packaging, distribution, stocking, storage, and recalls.
Maintain working knowledge of applicable laws, regulations, and Trinity Health policies and procedures, and adhere to them with honest, ethical, and professional conduct.