Patient Assistance Pharmacy Technician, Specialty Pharmacy- Ft. Wayne

Trinity Health•Fort Wayne, IN

3d•$18 - $26

About The Position

The Pharmacy Technician I – General (certified and licensed) provides safe, quality technical and non-technical functions that support pharmaceutical care under the supervision and direction of a registered pharmacist, in accordance with the technician’s experience, education, policies, and procedures. The position applies expanded knowledge and experience in the Pharmacy Technician I – General role and serves as an initial point of contact for patients, families, and members of the health care team, including answering phones. It also performs administrative work such as gathering information and obtaining authorizations to coordinate and facilitate patient care. Duties may include unit-dose medication preparation and distribution, patient care area inspections, charging and crediting, packaging, stocking, and sterile and non-sterile compounding according to ministry workflow. The technician performs work within their license, knowledge, and experience; supports quality assurance, auditing, pharmacy operations, specialized pharmaceutical equipment, and drug procurement; and maintains required competencies, licenses, and certifications. The role requires adherence to applicable laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, and other policies and procedures.

Requirements

High school diploma or equivalent.
No previous experience required.
Current pharmacy technician state licensure in the state of employment within 30 days of hire.
Written and verbal communication skills to interpret or discuss technical or sensitive information with internal and external customers, using discretion in deciding what and how to communicate.
Ability to organize work priorities, adapt to frequent changes, and work concurrently on multiple tasks or projects in a potentially stressful, time-constrained environment.
Working knowledge of Microsoft Office products, including Word, Excel, and PowerPoint, and other graphics or presentation software.
Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health’s philosophy, mission, vision, goals, and values.
Ability to comply with Trinity Health policies and procedures.
Visual acuity, keen hearing, clear distinctive speech, and manual dexterity.
Ability to tolerate potentially prolonged periods of walking, standing, stooping, sitting, bending, pulling, and pushing.

Responsibilities

Provide technical and non-technical support for pharmaceutical care under the supervision and direction of a registered pharmacist.
Serve as a point of contact for patients, families, and health care team members, including answering phones.
Gather information and obtain authorizations to coordinate and facilitate patient care.
Prepare and distribute unit-dose medications; perform patient care area inspections, charging, crediting, packaging, stocking, and sterile or non-sterile compounding as assigned by ministry workflow.
Work independently and appropriately within the limits of the applicable license, knowledge, and experience, and take on additional responsibilities as appropriate.
Monitor quality assurance activities and issues, identify opportunities for improvement, and support audits for standard work.
Maintain accurate charging, crediting, and billing records.
Support the operation and care of specialized pharmaceutical equipment, communicate with internal departments about pharmacy-related issues and requests, and escalate issues as needed.
Maintain required competencies, licenses, and certifications; identify learning needs and seek appropriate assistance or educational offerings.
Assist with drug procurement, including receiving, packaging, distribution, stocking, storage, and recalls.
Maintain knowledge of applicable laws, regulations, and Trinity Health policies and conduct work honestly, ethically, and professionally.