Patient Assessment Coordinator Full Time Inland Empire

Kindred Healthcare•Westminster, CA

14h•$31 - $45

About The Position

The Patient Assessment Coordinator conducts patient assessments according to company standards to determine whether patients may be appropriate for admission to the system. The coordinator collects, organizes, evaluates, and communicates clinical and benefits information for potential admissions to ScionHealth Specialty Hospitals, while maintaining confidentiality and meeting regulatory requirements. The role builds and maintains positive relationships with referral sources and internal sales, admissions, managed care, clinical, and operational teams. It requires strong customer service, attention to detail, urgency, and adherence to established processes. The position supports patients and families by explaining the benefits of Kindred Hospital and may assist with hospital tours. It coordinates the information and communication needed for timely admissions, including review of medical records, completion of the Pre-Admission Clinical Evaluation (PACE) form, physician-to-physician communication, and identification of equipment, supplies, and consultation needs. The coordinator also participates in marketing meetings and internal committees, maintains current knowledge through continuing education, and performs duties in accordance with company policies, compliance requirements, laws, and professional standards. Travel varies by region.

Requirements

Associate or bachelor’s degree.
Ability to collect, organize, evaluate, and communicate pertinent clinical information effectively, verbally and in writing.
Strong customer service skills and commitment to service excellence.
Computer skills, including Microsoft Office, Word, Excel, Outlook, and PowerPoint.
Excellent presentation and communication skills.
Clinical background and ability to conduct patient assessments.
Ability to work under stress and respond quickly in crisis situations.
Ability to work cooperatively as a team member.
Fluent in reading, writing, and speaking English.
Good and regular attendance.
Demonstrated understanding of Medicare, Medicaid, and other payers as they relate to LTACH benefits.

Nice To Haves

Degree in a healthcare-related field.
Healthcare professional licensure, such as Registered Nurse, Licensed Practical Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Social Worker.
Two years of clinical patient care or treatment experience in a healthcare field.
Knowledge of healthcare marketing and plan development.

Responsibilities

Conduct patient assessments in accordance with company standards.
Work with patients and family members to educate them about the benefits of Kindred Hospital.
Assist with hospital tours for families and referral sources as needed.
Coordinate timely admissions from referral sources by identifying required medical records, completing the Pre-Admission Clinical Evaluation (PACE) form, facilitating physician-to-physician communication as necessary, and identifying patient needs for equipment, supplies, and consultation services.
Maintain positive working relationships with referral sources and sales, admission, managed care, clinical, and operational teams.
Collect, organize, evaluate, and communicate pertinent clinical and benefits information.
Maintain patient information confidentially and in compliance with regulatory requirements.
Meet with management, participate in marketing meetings, and serve on internal committees as assigned.
Maintain current knowledge in areas of responsibility and follow a continuing education program.
Perform responsibilities in accordance with the Company’s Code of Business Conduct, policies and procedures, Corporate Compliance Agreement, applicable laws, and professional standards.
Perform other related duties as assigned.