Patient Admissions Coordinator - Full time, Day, Onsite

Providence•Lubbock, TX

4d•Onsite

About The Position

Under the direction of the PAS supervisor/manager, the Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, the role includes collecting accurate demographic and insurance information and collecting patient liability, if known, at the time of service. The position also handles financial clearance for assigned scheduled accounts. The representative greets and serves patients professionally, warmly, and respectfully to promote positive encounters. Information must be gathered in accordance with applicable regulations and compliance guidelines and documented accurately and promptly. This is a full-time, day-shift, onsite position with Providence Revenue Cycle Business Services. Providence describes its culture as focused on patient-centered, whole-person care, understanding, commitment, mutual respect, and empowering caregivers.

Nice To Haves

Associate's degree in Healthcare or Business Administration.
Three years of experience in Patient Access or a business office setting.
Experience with insurance eligibility systems.
Three years of using medical terminology in a job setting.
Knowledge of medical billing codes.
One year of knowledge of Epic applications.
Demonstrated knowledge of CPT and ICD coding and medical terminology.
Basic knowledge of insurance and managed care payors, healthcare registration, Medicare Secondary Payor, EMTALA, and ABN.

Responsibilities

Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
Register patients for unscheduled visits by collecting accurate demographic and insurance information.
Collect patient liability at the time of service when the amount is known.
Complete financial clearance functions for assigned scheduled accounts.
Greet and serve patients in a professional, friendly, and respectful manner.
Gather information in accordance with regulatory and compliance requirements and guidelines.
Document information accurately and promptly.