Patient Admissions Coordinator

Providence•Burbank, CA

About The Position

Pre-registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient and guarantor interviews, explains hospital policies and patient financial responsibilities, and facilitates patient admissions flow. This includes identifying patients, confirming accurate demographic and insurance information, and collecting required signatures and documents. Provides information and answers questions about Providence's financial assistance programs. Ensures the account is financially secured before the patient leaves the registration area. The position is with St Joseph Medical Center and is described as part of Providence's patient-focused, whole-person care culture, built on understanding, commitment, and mutual respect.

Requirements

  • High school diploma or GED.

Nice To Haves

  • One year of registration, insurance, or medical office experience.
  • One year of customer service or similar job-related experience.

Responsibilities

  • Pre-register and register patients for inpatient and outpatient services.
  • Conduct patient and guarantor interviews.
  • Explain hospital policies and patient financial responsibilities.
  • Facilitate the patient admissions process, including patient identification and verification of demographic and insurance information.
  • Collect required signatures and documents.
  • Provide information and answer questions about Providence's financial assistance programs.
  • Ensure the account is financially secured before the patient leaves the registration area.

Benefits

  • Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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