Admissions Coordinator

Horizon Specialty Hospital Henderson•Las Vegas, NV

About The Position

The Admissions Coordinator is the first point of contact for new patients, families, and the general public. The role manages tours and the admissions process, supports effective conversion of referrals to admissions, and shares relevant information about incoming residents with facility departments. The coordinator also trains staff on tour practices and admissions responsibilities, provides internal education, and conducts external sales activity with referral sources to increase census.

Requirements

  • At least 1 year of experience in an admissions position in a healthcare environment.
  • Long-term care experience required.
  • Knowledge of medical terminology and ability to discuss clinical evaluations with physicians and other facility caregivers.
  • Ability to travel locally by personal automobile as required.
  • Reliable transportation required.

Nice To Haves

  • A clinical license is preferred.
  • Insurance verification experience is a plus.

Responsibilities

  • Develop and manage initial contact with discharge planners, families, or responsible parties to initiate tours and follow-up procedures.
  • Manage the tour process using established practices to promote conversion of referrals to admissions.
  • Ensure tours are conducted in a timely and effective manner and train other staff to conduct tours when the Admissions Coordinator is absent.
  • Manage the admissions process, including mandatory paperwork, timely and accurate completion, courteous treatment of residents and family members, and quality and expectation-setting guidelines where appropriate.
  • Provide pertinent information about incoming residents to relevant facility departments.
  • Develop and implement internal in-service training for key employees about their roles in the admissions process.
  • Conduct external sales activity with current referral sources to increase census.

Benefits

  • Competitive wage.
  • Medical, dental, vision, life, and disability insurance for full-time team members.
  • Flexible spending accounts.
  • Tuition reimbursement and nursing loan repayment programs.
  • PerkSpot local deals and weekly perks program.
  • 401(k).
  • Paid time off plan.
  • Pet insurance discount.
  • DailyPay option.
  • Purchasing Power online purchasing with payroll deduction.
  • Tickets at Work entertainment ticket discounts.
  • Employee Assistance Plan services for employees and their families.
  • Helping Friends Foundation employee hardship and crisis fund.
  • Auto and home insurance employee discount.
  • In-facility education programs.
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