Admissions Coordinator

PACS•Auburn, WA

10d

About The Position

The Admissions Coordinator supports facility operations by increasing census and managing the admissions process to provide a positive experience for residents, families, and staff. The role plans, directs, and monitors daily Admissions Department operations to meet budgeted census goals and ensure residents are admitted professionally and efficiently. It completes resident intake and admissions paperwork, screens applicants against admission criteria, confirms insurance coverage, coordinates required services and transportation, and maintains accurate bed-availability records. The coordinator works with facility leaders, including the Director of Nursing and/or Case Manager, to determine admission appropriateness and communicate relevant information. The position also builds referral relationships, helps plan promotional outreach, and has supervisory responsibilities. The role requires a high school diploma or GED. A bachelor's degree in health care or a related field, two years of admissions experience, and an LVN or RN license are preferred. Candidates must be proficient with Microsoft Suite products and have the ability to communicate, interpret information, perform practical calculations, and solve problems. The position involves occasional lifting or moving of up to 25 pounds, prolonged computer use, and regular sitting, standing, walking, talking, reading, or hearing. The work environment is typically low to moderate in noise. Reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or GED required.
Proficiency in Microsoft Suite products.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers and employees.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems involving variables in situations with limited standardization.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to use a desktop or laptop computer for prolonged periods.
Ability to sit, stand, walk, talk, read, and hear as required by the job.
Ability to use office equipment, including a copier/scanner/fax, telephone, and calculator.
Ability to assist with resident evacuation during emergency situations when necessary.

Nice To Haves

Bachelor's degree in health care or a related field preferred.
Two years of admissions experience preferred.
LVN or RN license preferred.

Responsibilities

Manage the admissions process efficiently to ensure a positive experience for residents, families, and supporting staff.
Plan, direct, and monitor daily Admissions Department operations to meet budgeted resident census goals and ensure professional, efficient admissions.
Admit patients to the health care facility and complete admission and financial responsibility forms.
Screen patients by comparing their condition with admission criteria.
Plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures of the Sales and Marketing department.
Collaborate with leaders of other facility departments to support timely communication and improve the admissions experience.
Confirm that insurance benefit coverage meets admissions standards.
Coordinate physical, social, emotional, and support services, including transportation.
Obtain applicant information by requesting applications and medical information, verifying and clarifying details, interviewing patients and family members, and explaining admission criteria.
Maintain understanding of facility services and educate referral sources as appropriate.
Oversee patient bed assignments and completion of preliminary admission paperwork.
Complete resident intake and coordinate with the Director of Nursing and/or Case Manager to confirm admission appropriateness.
Maintain and communicate accurate records of bed availability.
Initiate, nurture, and maintain relationships with physicians, social workers, and discharge planners to maximize referrals and facilitate admissions.
Attend daily stand-up meetings.
Follow Standard Precautions, the Exposure Control Plan, and fire drill and evacuation procedures, and know how to use the information.
Maintain confidentiality of resident care information, including protected health information, and report known or suspected unauthorized disclosures.
Assist with planning and executing outreach events, including facility health fairs, educational programs, and promotional events for referral sources and other key audiences.
Update job knowledge through educational opportunities, professional publications, and personal networks.
Complete additional facility-specific ongoing tasks and projects assigned by the immediate supervisor.
Create and maintain a warm, personally attentive, positive, and calm atmosphere throughout the facility.
Assist in evacuating residents during emergencies when necessary.