Patient Admissions Coordinator - OnCall, Evening, Onsite

Providence•Plainview, TX
•Onsite

About The Position

Under the direction of the PAS supervisor or manager, the Patient Access Representative assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. For unscheduled visits, this includes collecting accurate demographic and insurance information and collecting patient liability at the time of service when known. The role also handles financial clearance for assigned scheduled accounts. The representative greets and serves patients professionally, warmly, and respectfully to promote positive encounters. Information must be gathered in compliance with applicable regulations and guidelines and documented accurately and promptly. The position is with Providence Revenue Cycle Business Services and supports its patient-focused, whole-person care mission.

Nice To Haves

  • Associate's degree in healthcare or business administration.
  • Three years of experience in Patient Access or a business office setting.
  • Experience with insurance eligibility systems.
  • Three years of using medical terminology in a job setting.
  • Knowledge of medical billing codes.
  • One year of knowledge of Epic applications.

Responsibilities

  • Assist patients with on-site registration and arrival for scheduled and unscheduled visits.
  • Complete registration for unscheduled visits by gathering accurate demographic and insurance information.
  • Collect patient liability at the time of service when known.
  • Complete financial clearance functions for assigned scheduled accounts.
  • Greet and serve patients in a professional, friendly, and respectful manner.
  • Gather information in accordance with regulatory and compliance requirements and guidelines, and document it accurately and promptly.

Benefits

  • Providence describes its benefits as supporting employees and families in staying well, growing professionally, and achieving financial security; specific benefit offerings are not listed.
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