Accounting -Patient Accounts Supervisor

Jewish Social Service Agency•Rockville, MD

11d•Onsite

About The Position

JSSA is seeking an experienced healthcare billing supervisor for a full-time position in its Rockville office. The Patient Accounts Supervisor reports to the Director of Patients Accounts and supervises a team of patient account specialists. The role oversees payment posting, client and third-party billing and collections, denial resolution, accounts receivable analysis, and automated data entry activities.

Requirements

Associate degree or bachelor's degree.
At least five years of experience processing third-party billings and collecting appropriate reimbursement.
At least two years of supervisory experience.
Knowledge of third-party billing and reimbursement requirements.
Exceptional customer service and communication skills.
Proficiency with Microsoft Office, including advanced knowledge of Excel.
Experience with electronic billing.

Responsibilities

Assist the team with system issues related to recording and reconciling activities in clients’ accounts.
Review accounts receivable weekly and resolve outstanding balances.
Verify client eligibility and benefits and obtain necessary authorizations from payers as needed.
Generate weekly batches for submission to insurance and follow up on held claims.
Review and approve patient statements before mailing.
Oversee insurance and client payment posting activities performed by Patient Accounts staff.
Review client and third-party billings for accuracy and correct billings and client accounts as needed.
Work with department clinicians to resolve third-party payer issues.
Answer incoming client and third-party inquiries by phone or mail correspondence.
Identify and resolve credit balance accounts.
Process account adjustments corresponding to payments and denials received from insurance companies.
Monitor automated data entry activities.