Patient Accounts Specialist

Luminis Health • Annapolis, MD

5d • $20 - $27

About The Position

The Patient Accounts Specialist follows up on third-party payer accounts receivable and appeals. The role supports maximum cash flow and helps protect the organization from losses through billing, collection, claims submission, and other revenue-cycle functions. The specialist serves as a liaison with patients, internal departments, Patient Financial Services teammates, external departments, and payors to obtain claims information and resolve third-party receivables. The position also requires staying current with applicable billing and reimbursement requirements and statutes and following daily standard work, including third-party follow-up and reporting activities.

Requirements

• High school diploma.
• At least two years of experience performing hospital accounts receivable or other relevant experience.

Nice To Haves

• Associate’s degree.
• CRCS or HBI certification.

Responsibilities

• Follow up on third-party payer accounts receivable and appeals.
• Support maximum cash flow and protect the organization from losses through billing, collection, claims submission, and revenue-cycle functions.
• Act as a liaison with patients, other departments, and Patient Financial Services teammates to obtain information related to claims processing and payment.
• Interact with industry peers and state, federal, and local regulatory agencies to support compliance with billing and reimbursement requirements and statutes.
• Remain current on regulatory and governmental agency requirements regarding billing and reimbursement for payer requirements and statutes.
• Obtain health insurance information and appropriate authorizations for services as appropriate.
• Communicate with departments as needed.
• Facilitate resolution of third-party receivables by contacting external departments and payors as appropriate.
• Follow daily standard work, including third-party follow-up and reporting activities.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan with employer contribution; employer match is specified for employees who work more than 1,000 hours in a calendar year.
• Paid time off.
• Tuition assistance benefits.
• Employee referral bonus program.
• Paid holidays, disability coverage, and life/AD&D coverage for full-time employees.
• Wellness programs.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED