Patient Access Team Lead

BHS • Lexington, KY

21h

About The Position

The Patient Access Team Lead manages front desk duties at BHMG Primary Care, 2108 Nicholasville Road, Lexington, Kentucky, under general direction. Duties include greeting and registering patients, collecting patient payments, ensuring patient flow, and scheduling appointments. The Team Lead provides initial and ongoing training to front desk staff, coordinates and maintains front desk coverage, and maintains a tracking system for errors and reports errors to the Manager.

Requirements

• High school diploma or equivalent required.

Nice To Haves

• Other formal education preferred.
• Clerical experience preferred.
• Computer experience preferred.

Responsibilities

• Manage front desk duties, including greeting and registering patients.
• Collect patient payments.
• Ensure patient flow.
• Schedule appointments.
• Provide initial and ongoing training to front desk staff.
• Coordinate and maintain front desk coverage.
• Maintain a tracking system of errors and report them to the Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED