Patient Access Scheduling Coordinator Senior Float

Moffitt Cancer Center • Wesley Chapel, NC

11d • $20 - $30

About The Position

The Patient Access Scheduling Coordinator Senior Float at Moffitt Cancer Center works in clinics as assigned and demonstrates knowledge of scheduling and registration processes across outpatient services. These may include Surgery, Blood and Bone Marrow, Integrated Clinical Services, Diagnostics, Labs, Behavioral Health, Virtual Health, Research, and Infusion. The role may be assigned to any Patient Access function based on business needs. Team members must be comfortable with medical terminology and problem-solving, and work effectively amid competing priorities and demands. Float team members must be flexible to travel to any location and collaborate to cross-cover Patient Access functions. The coordinator is expected to adhere to performance metrics and training requirements.

Requirements

• High school diploma or GED.
• Ability to meet, communicate, and interact courteously and helpfully with individuals from varying backgrounds and healthcare team members.
• Ability to set up, organize, and maintain record systems.
• Customer service, multitasking, computer, typing, office automation equipment and software, and verbal and written interpersonal communication skills.
• Strong attention to detail and ability to multitask while maintaining patience, composure, and customer service etiquette in stressful situations.
• Strong critical-thinking abilities, including problem-solving and root-cause analysis, and ability to provide timely solutions.
• Flexibility to travel to any clinic or location and work in any position as needed.
• Comfort with medical terminology and competing priorities and demands.

Nice To Haves

• Associate's degree

Responsibilities

• Work in clinics and Patient Access functions as assigned, including assignments based on business needs.
• Apply scheduling and registration processes across outpatient services, including Surgery, Blood and Bone Marrow, Integrated Clinical Services, Diagnostics, Labs, Behavioral Health, Virtual Health, Research, and Infusion.
• Travel to any location as needed and collaborate with the team to cross-cover Patient Access functions.
• Meet applicable performance metrics and training requirements.
• Communicate and interact courteously and helpfully with individuals from varying backgrounds and other healthcare team members.
• Set up, organize, and maintain record systems.
• Use customer service, multitasking, computer, typing, office automation, and interpersonal communication skills to complete job assignments.
• Apply attention to detail and composure in stressful situations, and use critical thinking and problem-solving to provide timely solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED