Patient Access Coordinator Float

Baptist Healthcare System•Lexington, KY

About The Position

Patient Access Coordinators perform front office duties under the general direction of the Clinical/Practice Manager or designee. Duties include greeting patients and visitors; verifying demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expenses; collecting and documenting patient payments and providing financial counseling as appropriate; scheduling appointments; ensuring patient flow; operating the switchboard; and managing medical records. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Requirements

  • High school diploma or equivalent.
  • Computer skills.
  • Own reliable, independent transportation.
  • Strong customer service and clerical skills, fiduciary responsibility, and accuracy.

Nice To Haves

  • Clerical experience in a medical office setting.
  • Other education.

Responsibilities

  • Greet patients and visitors.
  • Verify patients’ demographic and insurance information.
  • Register patients and obtain necessary signatures.
  • Determine patients’ out-of-pocket expenses.
  • Collect and document patient payments and provide financial counseling as appropriate.
  • Schedule appointments and ensure patient flow.
  • Operate the switchboard.
  • Manage medical records.

Benefits

  • Health, vision, and dental insurance.
  • Retirement with company match.
  • Generous paid time off, including maternity and paternity leave.
  • Short- and long-term disability insurance and life insurance.
  • Tuition reimbursement.
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